1,485 Reviews of Orlando Kia East - Service Center
Is very nice and mr Pedro help us to have a very nice car at Our home at Our home More
I would like to emphatically thank Mat for his continued professionalism and amazing care that he always manages to provide amongst all the other things that he simultaneously does. He goes above and beyond professionalism and amazing care that he always manages to provide amongst all the other things that he simultaneously does. He goes above and beyond giving me a sense of peace and security when my 88 Years Young Mother brings her car there for service. This entails keeping me informed from the time that her car is checked in to after it's been picked-up by way of telephone and email as I live in a different state. I'm not sure how He does it all however, I'm certainly glad that he does. Mat, as I've said before... Thank you for your amazing and exceptional service. More
I used to be a City Kia customer. I spent a good amount of money with them. Their service department changed employees and service team so many times I couldn’t keep track. After bein I spent a good amount of money with them. Their service department changed employees and service team so many times I couldn’t keep track. After being verbally accused of something I didn’t say by their service manager in front of other customers, employees, and after many trips for faulty parts and I decided enough was enough. I was greeted promptly at Greenway Kia. Directed to an advisor who greeted me promptly. My advisor was very knowledgeable and informative. It seems like he cared and treated me as a customer and not a number that was being rushed through the line. Kia corporate should take a look into my bad experience from the previous dealership and maybe investigate my service records. We have been pleased with our new dealerships service department. We have been Kia customer since 2013. Our last purchase was a 2023 Kia Telluride SX Prestige. Our previous purchase was a 2013 Kia Soul Exclaim that had 256,000 miles on it and was in pristine condition. More
Was forced to provide one star to continue…this is totally ridiculous Zero stars! your service department sucks! totally ridiculous Zero stars! your service department sucks! More
Friendly staff and on time. Very carefully about the service and the comunication always informative and clear Very carefully about the service and the comunication always informative and clear More
The were very helpful and listen to all my concerns and questions, I will recommend definitely the dealer questions, I will recommend definitely the dealer More
I was very happy with how quickly and efficiently Shelby handled getting my vehicle taken care of. handled getting my vehicle taken care of. More
Great communication. On time service. Washed my car. I would definitely use again. Good location. On time service. Washed my car. I would definitely use again. Good location. More
Good service experience- from troubleshooting, ordering part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. More
It is very professional, meet time frame with appointment, no need to wait. Excellent customer service appointment, no need to wait. Excellent customer service More