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Orlando Kia East - Service Center

Orlando, FL

4.1
1,293 Reviews

1,293 Reviews of Orlando Kia East - Service Center

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September 17, 2024

The dealership and employees reviewed what needed to be done to fix the problem. They got everything accomplished in good time and I left a satisfied customer. Thank you!! More

by NZOLLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia East was able to resolve the issue promptly and leave you satisfied. Safe travels!

September 17, 2024

Is very nice and mr Pedro help us to have a very nice car at Our home More

by Jose rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

Jose, we are happy to hear that you enjoyed working with Pedro at Greenway Kia East! Thank you for your business, and we hope you continue to love your new car.

September 17, 2024

I would like to emphatically thank Mat for his continued professionalism and amazing care that he always manages to provide amongst all the other things that he simultaneously does. He goes above and beyond More

by M.Ingram469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Greenway Kia East responded

M.Ingram469, we're delighted to hear about the exceptional service Mat provides at Greenway Kia East. Your feedback means a lot to us and we'll be sure to share your kind words with him!

September 17, 2024

Was forced to provide one star to continue…this is totally ridiculous Zero stars! your service department sucks! More

by QUELINDA59
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Greenway Kia East responded

We apologize for the frustration you've experienced with our service department. This is certainly not the level of service we aim to provide, and we'd like to make things right. Please reach out at your earliest convenience so we can address your concerns directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 14, 2024

Friendly staff and on time. Very carefully about the service and the comunication always informative and clear More

by Carlos Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Carlos, we're glad to hear you had a positive experience with our team at Greenway Kia East. Thanks for the great feedback!

September 14, 2024

The were very helpful and listen to all my concerns and questions, I will recommend definitely the dealer More

by adrianadelgado598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Adriana, we're glad to hear our team at Greenway Kia East was helpful and attentive. Thanks for recommending us!

September 13, 2024

I was very happy with how quickly and efficiently Shelby handled getting my vehicle taken care of. More

by Robbi314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Greenway Kia East responded

Thank you for this lovely review of Shelby and Greenway Kia East! We are grateful for your business!

September 13, 2024

Good service experience- from troubleshooting, ordering part, service, everything in reasonable time. Shout out to Shelby for keeping me updated on service. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Greenway Kia East responded

Sam, we're glad to hear you had a positive service experience at Greenway Kia East! We'll make sure Shelby knows about your shout-out. Thanks for the feedback!

September 13, 2024

It is very professional, meet time frame with appointment, no need to wait. Excellent customer service More

by ASKMILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're glad to hear that our team at Greenway Kia East provided excellent customer service and met your appointment time frame. We appreciate your support!

September 13, 2024

Great communication. On time service. Washed my car. I would definitely use again. Good location. More

by ELWOODDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Greenway Kia East responded

Thanks for leaving Greenway Kia East a five-star review! We are happy to hear that our team communicated well.

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