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Orlando Kia East - Service Center

Orlando, FL

4.2
1,645 Reviews
Call Service Center (844) 637-1389

1,645 Reviews of Orlando Kia East - Service Center

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October 30, 2023

This last visits was one of my best experiences thanks to Carlos and Joshua. I want to say a special thanks to Carlos for always being very patient and professional in his work. Blessings More

by Webley-Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

We're glad to know that Carlos and Joshua made your recent visit a great one at Greenway Kia East. We appreciate the kind words, and we'll be sure to pass them along!

October 30, 2023

The service was great, top notch, nice and friendly staff. Great snacks to pass time. More

by Fld72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Thank you for taking the time to write us a review. We are thrilled to hear about your positive experience with our staff during your visit to Greenway Kia East and are glad you enjoyed the snacks! We hope to see you again for any of your future needs!

October 30, 2023

Great help and service from Joshua! I will return back if i need anything. Timing was not bad either. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Ana, we're delighted to know Joshua provided great service during your visit to Greenway Kia East. We look forward to assisting you again in the future with any of your vehicle needs!

October 30, 2023

Especial people, fine service with good and cuality merchandise, quickly response and punctuality to each costumer. More

by VIJOZO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Oct 30, 2023 -

Greenway Kia East responded

We're delighted to know you had a positive experience with us at Greenway Kia East! Your kind words about our service and merchandise are greatly appreciated. Thank you for your review!

October 29, 2023

I have purchased 2 cars from Greenway Kia, and always had them serviced there. Price for oil change and tire rotation at $176.00 I felt was excessive. More

by KALONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the people listed
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Kalona, I understand your concerns about the pricing of our services. We strive to provide competitive rates and it's important that you feel you're getting good value from us. If there are any questions or issues regarding this matter, please don't hesitate to reach out directly so we can discuss this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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October 29, 2023

Very good customer service. What a difference in the customer service I experienced at Kia West. Thank YOU!! More

by shanezcompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

We're delighted to know you had a positive experience with our customer service at Greenway Kia East! We strive for excellence and appreciate your recognition. Thanks for choosing us!

October 28, 2023

Absolutely Terrible! ! The worst experience I’ve ever had. Telling anyone I know with a KIA not to go there! More

by P.J.MARSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
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Oct 30, 2023 -

Greenway Kia East responded

I'm really sorry to hear about your experience. We strive for excellence in all we do and it's clear that we fell short during your visit. If you're open to discussing this further, please reach out directly so we can address any issues or concerns you may have had. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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October 28, 2023

Terrible service, horrible at getting back to you and overall lack of professionalism. I continue to wait for a call back regarding recalls my car has for over a week when I was assured a prompt solution More

by alina_mila22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Alina, I'm sorry to read about your experience. We strive for prompt and professional service so it's concerning that you've been waiting on a call back regarding recalls. Please reach out directly so we can expedite this process and address any other concerns you may have. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

More
October 28, 2023

I’ve never had an issue and never pushed into getting more repairs than I need. This place has always been good to me and I choose them over any Kia dealer. More

by CAROLANNMCCREERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos was kind enough to text me in regards to my car as I’m deaf. I appreciated it.
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Oct 30, 2023 -

Greenway Kia East responded

We appreciate your trust in our team at Greenway Kia East! It's great to know that you've consistently had positive experiences with us. We look forward to continuing to provide the same level of service for all your future visits.

October 28, 2023

Some of the staff is great and some are questionable. Purchasing was a breeze. Easiest ever. More

by FORTUISBELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Williams , Joseph Mnassa
Report | Print
Oct 30, 2023 -

Greenway Kia East responded

Thank you for reviewing your buying experience and congrats on your new ride! I am happy to hear that everything went smoothly. If you would like to share any additional feedback to help our team members improve, I would be happy to discuss your concerns. Best, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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