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Orlando Kia East - Service Center

Orlando, FL

4.2
1,695 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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1,695 Reviews of Orlando Kia East - Service Center

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November 16, 2023

Very friendly staff. Clean environment. Fast service Great location. Many staff members and courteous service More

by Mabel Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Nov 16, 2023 -

Greenway Kia East responded

Mabel, we're glad to know you had a positive experience at Greenway Kia East! Thanks for highlighting our friendly staff and quick service. We appreciate your feedback!

November 15, 2023

Quick. Convenient. The dealership worked quick on my car. I wanted a tire rotation but they were honest with me to say I needed new tires instead. More

by Kayh591
Recommend Dealer
Yes
Nov 15, 2023 -

Greenway Kia East responded

We appreciate your feedback! It's great to know our team at Greenway Kia East was able to provide you with quick and honest service. We're here for all of your future car needs!

November 15, 2023

I have received no assistance in resolving the issue with my car. Despite having it serviced multiple times, the car continues to experience breakdowns. I was informed that Kia is unable to offer any solutio More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt and Joseph
Nov 17, 2023 -

Greenway Kia East responded

Alicia, I'm sorry to learn about the ongoing issues with your car and the lack of communication you've experienced. This is not indicative of our commitment to customer service or vehicle care. We understand how frustrating this must be for you and we'd like a chance to make things right. Please reach out directly so that we can address these concerns promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

More
November 15, 2023

The service was timely and professional. My service advisor, Matt Westberg, was friendly and knowledgeable. His staff was very efficient as well!! Kudos to them all! More

by mmckenzie0203
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Westberg
Nov 16, 2023 -

Greenway Kia East responded

Mckenzie, we're glad to know you had a timely and professional service experience with Matt Westberg and the team at Greenway Kia East. Thanks for your kudos, we appreciate it!

November 14, 2023

Love the friendly welcome and excellent service took car back right at appointment time only waiting 1 hour from start to finish More

by redkarko7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Nov 14, 2023 -

Greenway Kia East responded

We're delighted to know that you appreciated our prompt and friendly service at Greenway Kia East. Thanks for the positive feedback!

November 14, 2023

Good exp. Straight forward, friendly sales and customer service. Pretty happy with our vehicle purchase. I plan to return to this dealer in the future. More

by 68hottrod
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 14, 2023 -

Greenway Kia East responded

We're glad to know you had a positive experience with our team at Greenway Kia East and that you're happy with your vehicle. We look forward to seeing you again in the future!

November 14, 2023

Automatically checks for recalls and were fixed on the same say. No need to schedule another appointment. More

by CAREYFORD1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Nov 15, 2023 -

Greenway Kia East responded

We're glad to know you appreciated our efficient recall check and repair service at Greenway Kia East. We always aim for one-visit solutions! Thanks for the review.

November 13, 2023

Service was great. Customer service was excellent and very professional. Service was performed in a timely manner. Thank you! More

by ylwilliams818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Nov 13, 2023 -

Greenway Kia East responded

Thanks for the feedback! We're glad to know you had a great experience with our team at Greenway Kia East. Your satisfaction is important to us and we appreciate your support!

November 12, 2023

I have been going to Kia East Orlando for all my oil changes and maintenance. They always do a great job and always provide excellent customer service. Shelby and Matt are very knowledgeable and do an More

by James Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby, Matt
Nov 13, 2023 -

Greenway Kia East responded

James, we're glad to know that Shelby and Matt have been providing you with excellent service at Greenway Kia East. It's important for us to keep our customers informed about their vehicle needs. Thanks for your trust in us!

November 11, 2023

She took care of my vehicle quickly. That made my day easier because I had a lot to do that day. More

by C.LEIRIAS
Recommend Dealer
Yes
Employees Worked With
Shelby
Nov 13, 2023 -

Greenway Kia East responded

We are glad to hear that your team took excellent care of you and your vehicle. Thank you for choosing Greenway Kia East.

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