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Orlando Kia East - Service Center

Orlando, FL

4.2
1,694 Reviews

1,694 Reviews of Orlando Kia East - Service Center

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November 28, 2023

Service manager was extremely helpful. Found myself in a pinch with my vehicle and she made a way for me. Thanks to her and her staff for going above and beyond More

by Dherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina and Carlos
Nov 28, 2023 -

Greenway Kia East responded

Dherrera, we're glad to know our service manager and the team at Greenway Kia East were able to assist you during a tough time. Thanks for recognizing their efforts!

November 28, 2023

I bought car to be fix. Took care of the problem. Was in and out within a hour. Outstanding customer service. More

by JEANCUDEROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Nov 29, 2023 -

Greenway Kia East responded

Jean, we're glad to know you had a great experience at Greenway Kia East and that our team was able to assist efficiently. Thanks for the positive feedback!

November 27, 2023

Great service and everyone was really nice. Happy to find out I didn’t have to wait long for my car to be fix very fast service. More

by Corissa.bowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Nov 27, 2023 -

Greenway Kia East responded

Corissa, we're glad to know you had a great experience with our team at Greenway Kia East and that your car was fixed quickly. Thanks for the positive feedback!

November 27, 2023

Personal was pleasant and helpful. I would recommend service there at Kia. Thanks for your help. More

by chococs2000
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shelby
Nov 28, 2023 -

Greenway Kia East responded

Thank you for the positive review of Greenway Kia East and your recommendation! We appreciate your business and hope to see you down the road.

November 26, 2023

Matthew is an absolute wonderful help. Made sure I was handled timely and efficiently. He was very polite and friendly. More

by Kimb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 27, 2023 -

Greenway Kia East responded

We're delighted to know that Matthew was able to assist you efficiently and courteously at Greenway Kia East. Your feedback is greatly appreciated!

November 25, 2023

There is no better place for automotive service than Greenway Kia East. They provide variable discounts for your money and thorough work on your vehicle. I would not have had the peace of mind had I t More

by Chris V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Enrique, Joseph Mnassa
Nov 27, 2023 -

Greenway Kia East responded

Chris, we're glad to know you've found peace of mind with our service at Greenway Kia East. We always aim for thorough work and value for your money. Thanks so much!

November 25, 2023

Their service advisor was fantastic, very helpful and very precise. My vehicle was returned at the time that it was promised. I asked for a car wash, but I guess the people who do the complimentary work More

by charlesmjeti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman service advisor
Nov 28, 2023 -

Greenway Kia East responded

Charles, we're glad to know our service advisor was able to assist you effectively at Greenway Kia East. We apologize for the missed car wash and will be sure to make note of this in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 25, 2023

Greenway KIA East is my one stop shop for all my automotive needs, I have purchased new vehicles, and get expert service right there. A+A+A+ More

by ROBOCHAPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
Nov 27, 2023 -

Greenway Kia East responded

We're so glad to be your go-to for all things automotive at Greenway Kia East! Thanks for the great review. We look forward to continuing our service with you!

November 24, 2023

car, no other options provide. The employees really good. This is more operations. Not to be prepare what for the services I have. I paid $700 every month and I have been on for mo More

by MJRVNEWLIFE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kia is the problem
Nov 28, 2023 -

Greenway Kia East responded

I'm sorry to read about your recent experience. We strive for excellence in all aspects of our operations, so it's disappointing to learn that we fell short this time around. I'd like the opportunity to discuss this further and see how we can improve your situation. Please feel free to reach out at a convenient time for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 23, 2023

When I first made the appointment it was I believe Shelby the one who helped me out. She did terrific she was able to make it smoothly. Now when i came in for my appointment it already said what it was for a More

by Melissaportalchs
Recommend Dealer
No
Employees Worked With
Shelby
Nov 25, 2023 -

Greenway Kia East responded

Melissa, I'm sorry to read about your recent experience with us. It's important that our customers feel respected and valued, especially when it comes to managing their time efficiently. I apologize for any inconvenience caused by the delay in service and communication issues you encountered during your visit. We would like a chance to make things right - please reach out so we can discuss this further at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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