1,554 Reviews of Orlando Kia East - Service Center
Highly unprofessional staff whom completely lack communication or follow through. They seem to intentionally drag out expectations in order to avoid having to give customers rental cars. When you fi communication or follow through. They seem to intentionally drag out expectations in order to avoid having to give customers rental cars. When you finally can speak to someone, they seem like you’re bothering them and like it’s a chore to find out the status of your vehicle. I’ve been promised call backs five times in the last week, waiting for my car. Of which, one of them should have been to qualify whether or not I could get a rental covered by warranty. Not a single call has been made to me. They even have a texting service that no one responds to. Not only will I never purchase a vehicle with any associated dealership again, I’ll actively dissuade anyone I know from making a purchase as well. More
They didn’t even tell me what was wrong with my car my ac stopped working and my car making a ticking noise worst place to get service would not recommend tried calling nobody picked up asked to speak with a stopped working and my car making a ticking noise worst place to get service would not recommend tried calling nobody picked up asked to speak with a manager still no call back and it’s been 2 days. The service guy messed up my car More
I was taken care of as soon as I walked in the door for an oil change. I was greeted with a smile. The paperwork to sign was brought to me in the waiting area. I was out within the hour and on my way. I a an oil change. I was greeted with a smile. The paperwork to sign was brought to me in the waiting area. I was out within the hour and on my way. I also was greeted with a smile by another service agent, Carlos, that has taken amazing care of my family and I in the past. More
Everything went smoothly from the moment I got there to the moment I left. Waited 2 hours for my car to be finished with its recall and oil change. No issues. the moment I left. Waited 2 hours for my car to be finished with its recall and oil change. No issues. More