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Orlando Kia East - Service Center

Orlando, FL

4.2
1,602 Reviews
Call Service Center (844) 637-1389

1,602 Reviews of Orlando Kia East - Service Center

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November 22, 2023

This was my first time having service done here, quick, easy, clean, convienient, and safe. More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
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Nov 22, 2023 -

Greenway Kia East responded

Thanks so much, Beth. We're glad you had a great first service and you found our dealership clean. We look forward to your next visit to Greenway Kia East!

November 21, 2023

Met my expectations. Matt the service agent went over and beyond in making this service appointment a pleasant experience. Will be back. Thank you. More

by Bal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathews - Service Department
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Nov 21, 2023 -

Greenway Kia East responded

We're glad to know that Matt and our team at Greenway Kia East met your expectations! We appreciate the positive feedback and look forward to seeing you for your next service appointment.

November 21, 2023

🌟🌟🌟🌟🌟 Josh was very kind. waiting time and service was very good.Five stars service provided! More

by DAWNPINCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Nov 21, 2023 -

Greenway Kia East responded

Thank you for sharing your 5-star review of Greenway Kia East! We will let Josh know you appreciated his help. Take care!

November 21, 2023

It was good I had a software update done on my car so it was fast More

by catrizzle95
Recommend Dealer
Yes
Employees Worked With
Matt?
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Nov 22, 2023 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team delivered a prompt service experience while updating your software. We're always here to deliver seamless experiences, shank you for your review!

November 21, 2023

Was greeted with a friendly smile and got me in and out no complaints Snacks and water while you wait More

by chrisrodriguez
Recommend Dealer
Yes
Employees Worked With
Carlos
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November 20, 2023

Very friendly crew, fast service, the crew kept me very informed of my visit, service status. I’m very satisfied with Carlos and the Kia service crew. More

by JOSHBENUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

Josh, we're delighted to know you had a positive experience with Carlos and our team at Greenway Kia East. We appreciate your feedback about the quick service and communication. Thanks for choosing us!

November 20, 2023

Excellent experience and fast solutions to our problems And concerns, Matt went above and beyond More

by Jose.mateo
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 20, 2023 -

Greenway Kia East responded

There is nothing better than a great review. Thanks for giving Greenway Kia East your business, Jose!

November 19, 2023

Appt for brakes was at 1020, advisor said car should be done after lunch. I arrived back at 1600 to be told that my car hadn’t been started. No one ever called, my car was finally ready over 24 hours lat More

by JANEY436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt advisor
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

I'm sorry to read about the delay you experienced during your recent appointment and the lack of communication. We aim for efficient and timely service, so it's disappointing to know we fell short in this instance. I'd like to discuss this further with you and see how we can make things right. Please reach out at your earliest convenience - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Nov 21, 2023 -

JANEY436 responded

Thank you, no.

November 19, 2023

Matt was incredibly kind and extremely helpful! He genuinely went above and beyond to help me get everything sorted with my car. Once I dropped my car off it was a really quick turn around before e More

by RAZBY
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 20, 2023 -

Greenway Kia East responded

We're so glad to know that Matt was able to provide you with such a positive experience at Greenway Kia East! It's great hearing how quickly your car issues were resolved. We'll be sure to pass on the kind words, and we look forward to assisting you in the future!

November 18, 2023

Great customer support and transparency! No pushing and fair pricing negotiation of my purchase of used car More

by dsolanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nawfal
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

We're glad to know you had a great experience with our team at Greenway Kia East! We always aim for transparency and fair pricing. Thanks for choosing us, enjoy your new ride!

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