Greenway Ford

Courteous, Efficient and accommodating . Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation More

The positive is that we bought a new car, but the negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back but the salesperson told us we would leave our place in line. They up charged us over $2500 for buying car off lot (COVID). They sent numerous unnecessary credit requests for financing which lowered my credit score. I would never buy a car at this dealership again! I left there with a feeling of mistrust and discomfort More

I would give GreenwayFord (9001 E. Colonia Drive, Orland FL) zero Stars if I could. WARNING TO CUSTOMERS ABOUT THIS DEALERSHIP - DO NOT TAKE YOUR VEHICLE FOR ANY SERVICE WORK. We Colonia Drive, Orland FL) zero Stars if I could. WARNING TO CUSTOMERS ABOUT THIS DEALERSHIP - DO NOT TAKE YOUR VEHICLE FOR ANY SERVICE WORK. We had our car towed to them over a month ago while visiting Florida and to-date we are unable to get a straight status on what is going on with the car. They were working on the door alarm system and heater core. When calling we get conflicting stories from Service techs and Mgr and yesterday they said our car is full of water.... Why is it full of water, no answer. Today, 10/7/22 when calling they just keep hanging up on Ed. UNBELIEVABLE!!! Having to send our Son who lives in Florida there today to see if he can find our car. Wish us luck he find it and not full of water! BEWARE FLORIDA CUSTOMERS More

This people like to take the money for the customers. They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera a They expend 3 day to check my car and they told to me that it was the transmission they told to me they checked the vehicle and I checked my camera and they didn’t do anything to my car the personnel is so rude. The service manager told to me to bring my car to a different place More

I purchased a 2015 Nissan Murano 8/29/22 it was not as I was told it was. Jim was the salesman, To stop me from purchasing elsewhere, I was told this car was in good shape, I asked him had the car had been was told it was. Jim was the salesman, To stop me from purchasing elsewhere, I was told this car was in good shape, I asked him had the car had been tested and inspected, and he told me, yes, he said they have all the cars looked at by the mechanic before putting them up for sale and wasn't anything wrong with this car. That statement wasn't true. A couple of days later my neighbor asked who hit my car, I was upset and took it to the body shop to find out that was an old dent with blank paint on the metal and it was not easily noticeable. I went to Green Way because I thought Ford Motors would be the last company to sell junk used cars due to their reputation. Boy was I wrong. Their attitudes stink at Greenway Ford. I am paying $20,000 dollars for a car I was told had been checked out by their certified mechanic prior to sale. Problems. I was told at ford place that the dent was on there and it could be seen in their ad on the car, I ask why it wasn't pointed if I didn't see it, and they would not do anything about it, It was hit on the left back side, the right front bumper plastic snaps are broken and when it's driven it pops out, I have to keep pushing it back in, I took it to get hand washed and polished to find out, the whole top of it need painting from sunburn. What else is wrong with my $20,000 dollar car, Is it safe to drive Greenway Ford? Your sales manager told me you said, you paid 2300 dollars for that car and you didn't have not one more dime to spend on it., I was asked to take the car to their body shop at my expense. The black guy said, they sell 500 cars a month and they would be out of business if they fixed every little thing that's wrong with a car. You bought it as is. Well I have bought better cars from (Buy Here Pay Here car lots.) YOU ARE SELLING JUNK AND PROBABLY UNSAFE CARS, "BUYER BEWARE." There is a misfire on cylinder number 4, the power stren fluid was very low. I am paying out of pocket for a full diagnosis to be done, I am afraid, something major might be wrong. So sorry I stopped at Greenway Ford. I just can't see paying 20K for a car and having to spend more to fix what It needs mechanically. More

This the worst service center I've ever been to. No communication, no sense of urgency, no common sense, and they don't honor appointments. No communication, no sense of urgency, no common sense, and they don't honor appointments. More

Zero actually but wasn't alloud. 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take 3 days in service with no nada updates. They wont return your call. They forward you to management voicemail that our all full. Please PLEASE take my advice and stay as far as you can from these people! More

Really bad service they don’t care about the customers they threat you like whatever like they don’t need you they threat you like whatever like they don’t need you More

After 5 years and $2000. 00 spent at Greenway Ford on routine maintenance I’ll never go back SYNCH failed which is systemic problem across FOMOCO platforms. Charged $212.00 fo 00 spent at Greenway Ford on routine maintenance I’ll never go back SYNCH failed which is systemic problem across FOMOCO platforms. Charged $212.00 for evaluation when they new what problem persists Spoke with service manager to explain too costly for this disabled vet on social security. Told home this was my 7th Expedition I had brand loyalty and requested he work something out in cost. “Too bad” was his response. Never again More

Waited almost one months to get my SUV back. It had a recall on a transmission cable part which was not in stock, had to be ordered. The part was delayed and then the transmission cable was faul It had a recall on a transmission cable part which was not in stock, had to be ordered. The part was delayed and then the transmission cable was faulty and had to be replaced at ACF cost ps around $1,000 of my own money. Ugh!! Finally on the day I was told the problem was fixed I came to pick up car and the windshield was cracked and had to be replaced. Finally 2 days later I had the SUV back in my garage. More