Greenway Ford

The service is real bad. I brought my truck to them and spent 10,000 with them plus 2000 more thousands on the rental car and they had my truck 6 weeks. Plus they damage my I brought my truck to them and spent 10,000 with them plus 2000 more thousands on the rental car and they had my truck 6 weeks. Plus they damage my step board. But they replaced that after I had to almost get my attorney involved. I went in last week for a oil change with appointment and my appointment was for 2:30. I GOT THERE AT 2:30 AND LFET AT 6:05, MY INVOICE WAS IN THE BOX FOR 10 TO 15MINS. BEFORE I WAS ABLE TO PAY AND I WAS STANSING AT THE COUNTER. GREENWAY FORD HAS THE WORST SERVICE DEPARTMENT EVER. TJIS COMPANY WILL NEVER GET ME THE THIRD TIME. More

I had to wait to get my vehicle checked in, however I understood why the delay, the service writer was out. I was informed of the reason and communication was the key. Charity checked my vehicle in & s understood why the delay, the service writer was out. I was informed of the reason and communication was the key. Charity checked my vehicle in & stayed on top of the service. When I arrived to pick up the vehicle, invoice was ready and I was out quickly. Great customer service. More

This Ford Dealers is so clean and great staff's on board, especially Mr.Armani. He took the extra steps to make my wait care free! Great place! Thank you guys:) especially Mr.Armani. He took the extra steps to make my wait care free! Great place! Thank you guys:) More

It was easy I got a ride home while waiting for my car then picked it up with ease then picked it up with ease More

This place epitomizes why people hate car dealerships. Where do I even begin? They sold the car that I specifically came there to look at out from underneath me while I was test driving it! I submitted my Where do I even begin? They sold the car that I specifically came there to look at out from underneath me while I was test driving it! I submitted my pre-approval for the car and THEY contacted ME to inquire about me coming to see the car. I told them that I wanted to trade in my truck for $44-45k and I wanted to make sure that was within their range beforehand so that we didn’t waste each other’s time (especially considering that the dealership is an hour drive for me). I was told that it was “absolutely within that range.” I said great and that if I liked the car after I saw it and drove it, I would purchase it. They set up a time for me to come see the car that same day. When I showed up, the salesman was ready to show it to me and we immediately went for a test drive. When I returned, I was told that “someone else committed to buying the car” while I was on the test drive and that I could not purchase it. I can’t imagine a more unprofessional way to run a business than this. The kicker was they told me after the fact that they only intended to offer me $40k for my truck. That’s not “absolutely within the $44-45k range” and they also knew that I had an offer from another dealership for $43k. So basically, they lied to me to get me to drive an hour to their dealership only to sell the car out from under me while on a test drive. I should have known how things were going to go when the first thing I saw when I walked into the dealership was a pamphlet on the benefits of putting nitrogen into the tires—the biggest car dealership scam there is. More

It was a pleasure doing business with Farid and his manager. They presented me a deal I could not resist. They make a really great team. Thank you for all you do! manager. They presented me a deal I could not resist. They make a really great team. Thank you for all you do! More

Muy desatentos con el cliente, espere más de 20 minutos para q me recibieran el auto y no hicieron nada luego de q tenia cita con ellos, allá no vuelvo para q me recibieran el auto y no hicieron nada luego de q tenia cita con ellos, allá no vuelvo More

Courteous, Efficient and accommodating . Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation Able made sure I was informed of status of my vehicle at regular intervals and made sure of the follow thru of my alternste transportation More

The positive is that we bought a new car, but the negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back negatives are many. The dealership kept us hostage all day long without offering any refreshments or food. We wanted to leave for lunch and come back but the salesperson told us we would leave our place in line. They up charged us over $2500 for buying car off lot (COVID). They sent numerous unnecessary credit requests for financing which lowered my credit score. I would never buy a car at this dealership again! I left there with a feeling of mistrust and discomfort More