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Greenway Ford
Orlando, FL
1,182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,182 Reviews of Greenway Ford
September 29, 2018
Bad service experience I made a service appointment on September 26 at 11:15 am for a nail in my tire. The service adviser Nathan who I was told to ask for was not availabl I made a service appointment on September 26 at 11:15 am for a nail in my tire. The service adviser Nathan who I was told to ask for was not available so Robbie helped me. Because I made an appointment I assumed the repair would be done in a timely manner. When I looked at my watch and it was 12:55 I decided to reply to the text I received when I first arrived. I asked how much longer it would be but never got a reply. At 1:15 I walked up to Nathan in the serviced lanes and asked about my vehicle. He told me that it was in line and that they had looked at it but could not find the nail so a special tech would have to look at it. I told him that I had marked the tire and showed Robbie where the nail was. So he went to the back and a short time later came back and told me that the foreman was doing a brake job and would get to it when he finishes and I would have to wait. I told him since they had not started on my vehicle bring it to me. I took my vehicle to another tire service center the next morning and got the tire repaired in 30 mins. without making an appointment. I know sometimes work gets backed up but if you make an appointment it shouldn't take more than 2 hours to get a nail out of a tire. More
by tsmith1280
Employees Worked With
Nathan Ackerman, Robbie
September 28, 2018
Rocco D. was very professional We came into Greenway Ford looking for Hyundai’s. Rocco had a number of cars already lined up for us, which cut the search time in half. Rocco went ab We came into Greenway Ford looking for Hyundai’s. Rocco had a number of cars already lined up for us, which cut the search time in half. Rocco went above and beyond to ensure that we were happy with our selection. He presented many options that were in our price range and conducted this interaction very professionally and friendly. With Rocco having in mind what type of car we wanted, we left happy and confident. I would highly recommend Rocco to anyone that steps foot into Greenway Ford. Top notch service! More
by Tonka66
Employees Worked With
Rocco DeLeonardis
September 25, 2018
Great place to shop for a car, truck or suv. We just bought our 3 car from them and they are some of the most kind and customer friendly people that i have ever had the pleasure of dealing with. We just bought our 3 car from them and they are some of the most kind and customer friendly people that i have ever had the pleasure of dealing with. Michelle and Louis were very helpful in the whole buying process. I will be returning to them in the future. Thanks for all the help. More
by caveman0456
Employees Worked With
Michelle Magyar, Louis Whatts
September 22, 2018
great experience !!!! Rocco did a great job and was very helpful in finding something that worked for me and my budget. He went over and beyond in my book would definitely Rocco did a great job and was very helpful in finding something that worked for me and my budget. He went over and beyond in my book would definitely recommend him to anyone looking for a vehicle. Thank You again for all your help. Stacey More
by syoung
Employees Worked With
Rocco DeLeonardis
September 18, 2018
Carlos Tejada is The Man! Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Esc Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Escape. I was grateful that I qualified for the promotion on that vehicle. Ford really takes care of their repeat clientele! Even though the entire process (from scouting the car, to trading in the old car, to running credit checks, to signing for the new one) did take a very long time (4+ hours) and was a bit exhausting near the end, as a whole, I have to say that we walked away pleased. Tired, but happy. Everything Carlos did, he did in a very relaxed, patient, and professional manner. He seemed to look for deals with our best interests in mind. We didn't feel pressured to buy anything, which made the decision to go with Greenway that much easier. More
by Aaron H
Employees Worked With
Carlos Tejeda
September 15, 2018
Caleb is the best ! Caleb was very helpful when we were selecting our new Ford Escape . Thanks again.We are very happy with our new car . Keep up the good work ! John E. Caleb was very helpful when we were selecting our new Ford Escape . Thanks again.We are very happy with our new car . Keep up the good work ! John E. More
by Johnny E
Employees Worked With
Caleb Salguero
September 08, 2018
Great Experience Rocco was an absolute pleasure to work with. We ended up finding the exact used car we wanted at a different dealership but the difference between the Rocco was an absolute pleasure to work with. We ended up finding the exact used car we wanted at a different dealership but the difference between the customer service there and at Greenway was night and day! Greenway had them beat in every way and we were floored at the lengths Rocco went to when he helped us. He is a true asset to the dealership. If you are ever there, I highly recommend you ask to work with him. More
by AshleyCollum
Employees Worked With
Rocco DeLeonardis
August 20, 2018
Easy & efficient When I got to the dealership, I was instantly taken care of and the car was already ready for me to look in and test drive! My salesman Hassan worked When I got to the dealership, I was instantly taken care of and the car was already ready for me to look in and test drive! My salesman Hassan worked very well with our negotiations and made it happen! This is the quickest I’ve ever been in and out of a car dealership, happily. More
by Emily
Employees Worked With
Hassan Abadi
August 18, 2018
Dishonest Service Department Could not perform the repairs they promised. Very disorganized service department. Don’t waste your time or money. Even though I had an email confirma Could not perform the repairs they promised. Very disorganized service department. Don’t waste your time or money. Even though I had an email confirmation of my appointment, they had no record of my appointment. More
by Poor Service
Employees Worked With
No one is listed
August 16, 2018
Excellent Services I back to Greenway ford for my second truck I make one call and next day my appointment is ready for my new truck excellent services,friendly staff ec I back to Greenway ford for my second truck I make one call and next day my appointment is ready for my new truck excellent services,friendly staff ect.... More
by Orlandoford18
Employees Worked With
Rafael Caputis, Marvin Santos
