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Greenway Ford
Orlando, FL
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,180 Reviews of Greenway Ford
July 07, 2020
Excellent service. They work to find exactly what we were looking, truck and loan. Thanks Rafy and Israel for your help and services. We love our new truck looking, truck and loan. Thanks Rafy and Israel for your help and services. We love our new truck More
by Ayala Family
Employees Worked With
Rafael Caputis, Israel Maldonado
June 19, 2020
Horrible experience! My car was towed to the service department Monday June 15, 2020. Tuesday Mr. Able text saying no diagnosis yet and there’s only one mechanic that can work on hybrid cars. Didn’t hea department Monday June 15, 2020. Tuesday Mr. Able text saying no diagnosis yet and there’s only one mechanic that can work on hybrid cars. Didn’t hear from service department so I contacted him Thursday evening to inquire about my car. Was told He would check and return my call. Where call was returned I was told 10 fuses were missing. He also asked me for more history on the car. After unsatisfactory results I drove to the dealership today at noon. No one was working on my car. Now I’m told 5 fuses were missing and the car was fine. I was charged $296. The check engine light is still on! The tire pressure is on the car runs roughly. This car was not checked thoroughly! But I was certainly charged the full price for a hybrid diagnosis! More
by Brianlucas
Employees Worked With
Able Cruise
June 13, 2020
Not the best experience. Expectation when getting an oil change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at 3:15 PM and waited another 20+ minutes for paperwork to be completed inside of service offices. Was not expecting to have to wait, especially in the middle of a Covid 19 crisis while others were around. Previous experience was also not the best. More
by Dearingjrpa
Employees Worked With
Service
June 11, 2020
Grease prints and oil all over my passenger side fender 2019 f250 again,clearly visible to be wiped off after an oil change.clearly no respect for customer property.had issues with greenway before with sam 2019 f250 again,clearly visible to be wiped off after an oil change.clearly no respect for customer property.had issues with greenway before with same issue and others but decided to give many chances so partly my fault but no more.dont recommend them at all for any service needs.wont be touching my vehicles again!!! More
by randy1109
Employees Worked With
Rocco DeLeonardis
June 10, 2020
Overall great services . Mr.Charles was my service advisor and he provide value information and excellent customer services .Also the services department team was very professional . advisor and he provide value information and excellent customer services .Also the services department team was very professional . More
by Garcia
Employees Worked With
Geraldy Charles
June 09, 2020
Service was great Kevin Campos was very attentive in communication and I thought the truck was handled in a good timeframe. Will most likely have all my service needs done here was a great experience communication and I thought the truck was handled in a good timeframe. Will most likely have all my service needs done here was a great experience More
by Andrew Bates
Employees Worked With
Kevin campos
June 01, 2020
The poorest communication of any business I have dealt with. Multiple issues that took so long to get answers and getting hung up on multiple times and the excuses of "we are just too busy" don't fly. I with. Multiple issues that took so long to get answers and getting hung up on multiple times and the excuses of "we are just too busy" don't fly. I called at 9am this morning to get a simple email with a form to cancel my extended warranty and I was promised a call back. Noon, no call, called again and was told I would get a call. No call. 4pm left a voicemail for Amy and no call or email. Call again at 4:55pm we're sorry. They left for the day. I bet they are trying to draw this out for 30 days so I don't get a refund. What a poor excuse of a dealership. Never have I endured such lack of professionalism from one business. This is just the beginning of what I went through only days after buying a new car. Stay away and go to Mullinax where I should have gone. Sales are way more important than taking care of existing customers! Unbelievable. More
by Firefly80
Employees Worked With
None listed above
May 31, 2020
This has been a great experience,I appreciate your care and consideration through it all. My salesman ALen Cobanogullari was awesome..Thank you.so much and consideration through it all. My salesman ALen Cobanogullari was awesome..Thank you.so much More
by Brannanmarie
Employees Worked With
Alen Cobanogulli
