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Greenway Ford

Orlando, FL

3.2
1,182 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,182 Reviews of Greenway Ford

September 20, 2020

Worst Dealer ever. I’ve tried multiple times to buy from them and never works out. They say it’s not a possible. Yet I go to another Ford dealership and done no issues at all. Service is shady too. Tried to More

by F150badaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reputation Management
Sep 22, 2020 -

Greenway Ford responded

There are a few concerning issues mentioned here and I'd like to apologize. We have higher expectations for our guests than what you've described. Would you be willing to give me a call? I understand that you wrote this review to remain anonymous, but I would like to make sure your concerns are addressed. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Sep 22, 2020 -

F150badaz responded

Nope nothing to talk about. I have been lied to two many times over the coarse of 20 years buy the sales department. Then to have the service Department tell me it’s almost a thousand dollars the change my spark plugs cause they were the two piece plug and they brake and it’s $100+ extra for each plug that breaks. Guess what my vehicle doesn’t have two piece plugs. I am a true Ford fan as my whole family dives nothing but Fords, all 25+ family members. and I have had everything from 1977 to 2010. I will continue to buy Ford just not from Greenway. They have not treated me or my family right since they Moved from 50 & 436 and changer there name. Good day and you will never see me on the property again.

September 17, 2020

Great inventory,knowledgeable easy to work with. Salesman was great , Michael Gilliam thank you sir. When the need comes for another vehicle, we are coming to see you More

by cjhand6261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael gilliam, Rafael Caputis, David Nelson
Sep 17, 2020 -

Greenway Ford responded

Thank you for taking the time to review us! It is wonderful to hear that Michael earned your five-stars. Congratulations on your new vehicle and we cannot wait to see you back at Greenway Ford!

September 15, 2020

As always a good customer service and Tony was extremely helpful, thanks to you all,will recommend it to any of my friends. Thanks again. More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 15, 2020 -

Greenway Ford responded

Hi Lola - Thank you for taking the time to review us! It is great to hear that Tony delivered such excellent service. We appreciate your business and your confidence in Greenway Ford. We hope to see you again down the road!

September 15, 2020

The Sales Department was very professional and knowledgeable. They were very courteous, accommodating and went the extra mile for us. It was a pleasant experience. Our compliments to Greenway Fo More

by Cocoloba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yordano Presbot, Theresa Hordge Martin
Sep 16, 2020 -

Greenway Ford responded

Thank you so much for the kind review about our Sales Department! We love to hear that you had a professional purchasing experience working with our Greenway Ford team, and it means a lot to know that you're a happy customer. Safe travels!

September 03, 2020

Service was good.Could a have a shorter wait time.Would likely use the service again. Other wise it was not a bad a vist. More

by Abigdaddy58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
visit.
Sep 03, 2020 -

Greenway Ford responded

We appreciate you taking a moment to post about your experience. I am sorry if your visit took longer than anticipated and I will be sure to discuss this feedback with my team. Thank you for your business. Sharon Walker - Service Director - 407-275-3200 x4432

September 02, 2020

Nice dealership, good environment, friendly people. Wilbert was great help! Thank you! A A A A A A A A A A A A A More

by michael_gjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbert Pyram
Sep 02, 2020 -

Greenway Ford responded

Hi Michael - We appreciate the review! Thanks for the kind words and for shouting out Wilbert. We hope to see you back at Greenway Ford next time!

September 02, 2020

Morris made every effort to respond immediately when we had any questions. Josh, the sales manager was also right on top of things. No drawn out negotiations, quick and simple. The only slow down was the f More

by Warowan
Recommend Dealer
Yes
Employees Worked With
Morris, Rafael Caputis
Sep 03, 2020 -

Greenway Ford responded

Thank you for the review! We are pleased to hear that Morris and Josh took good care of you here at Greenway Ford, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

August 31, 2020

Thank you to Brett we had a very painless trip to get a new used car, very easy to deal with and showed us what we could afford More

by Toddcleach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Rafael Caputis
Aug 31, 2020 -

Greenway Ford responded

At Greenway Ford we strive to make the car-buying process easy and it's wonderful to hear that this was your experience. Thank you so much for stopping by to review us! We hope that you enjoy your new-to-you vehicle.

August 22, 2020

Great people, fair, and, good inventory to choose from. Drove almost 2hours to give them my business. Morris and Rafael were a pleasure to work with. More

by Geno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Spassov, Rafael Caputis
Aug 24, 2020 -

Greenway Ford responded

We're so glad we could make your visit worth the drive, Geno! It's wonderful to hear that Morris and Rafael made your buying experience so exceptional. Thank you for your confidence in Greenway Ford, and we hope you're loving your new car!

August 21, 2020

Abel provided excellent customer service over the phone and in person. The dealership worked with me on the timeline of the service and the cost! (my third party service contract/warranty recently expired) More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Aug 21, 2020 -

Greenway Ford responded

Thank you for taking the time to review Greenway Ford. We're pleased to hear that Abel made sure your visit lived up to our high standards. It's a privilege to have earned your business!

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