Greenway Ford

Part 2: I believe strongly in customer service and I also believe strongly in giving an establishment a second chance. My car shopping experience started off dreadful BUT...... HONEY when I tell you af also believe strongly in giving an establishment a second chance. My car shopping experience started off dreadful BUT...... HONEY when I tell you after speaking with Ms. Theresa and accepting her apology for the rough start and her VIP invitation to come into the facility so that I could allow them to show me how they treat their customers I have NO COMPLAINTS. I arrived to my appointment and was immediately greeted by my Sales Associate and Ms. Theresa came out to introduce herself and to make sure they could meet my needs in what I wanted and to ensure they had a good selection of my desired selection of choice in inventory. Oh and they had the car that I showed interest in pulled up in front of the facility waiting for me to test drive. My interaction with Ms. Theresa was brief but memorable (she had to go pick up her princess). I appreciate her help and attention. My Sales Associate was nothing but THE MAN! Faysal was an absolute pleasure. I knew he was genuine, he did not know of my previous experience, he insured I looked at the vehicles I was interested in and I was set on another Ford Fusion, but after driving the VW that I initially showed interest in (because I was curious) I switched! I'm now the proud owner of a VW, no pressure, no up-selling. He made sure I was sure and comfortable in my selection. I would highly recommend family and friends to VISIT the facility and shop for their next vehicle from Greenway. Oh and I can't forget Harry my Finance guy. He was absolutely a joy to work with although I felt like I was completing homework in his office. Thank you all for a great in house experience. My daughter absolutely loves our new vehicle! I appreciate each one of you. More

Service advisor and techs did a good job on repairing my vehicle in a timely fashion.Vehicle was serviced under warranty and in house hertz rental service was good also. vehicle in a timely fashion.Vehicle was serviced under warranty and in house hertz rental service was good also. More

We initiated this search on the website and Miguel replied right away. Every one we had contact with was polite, efficient and knowledgeable. This was the second time used this dealership and drove t replied right away. Every one we had contact with was polite, efficient and knowledgeable. This was the second time used this dealership and drove two hours and passed many Ford dealers on the way to buy from them. More

Excellent experience, thank you so much. Marcos Luna is an excellent salesperson, he always answer all my questions, making my experience so smooth. I will definitely recommend GreenWay Ford. an excellent salesperson, he always answer all my questions, making my experience so smooth. I will definitely recommend GreenWay Ford. More

Excellent experience, thank you so much. Marcos Luna is an excellent salesperson, he always answers all my questions, making my experience go smoothly. I will definitely recommend Greenway Ford. an excellent salesperson, he always answers all my questions, making my experience go smoothly. I will definitely recommend Greenway Ford. More

Sunroof repair went as promised. They were fast and communicated all the details that I needed. Robert Posey was very helpful. Thanks for fixing my truck. communicated all the details that I needed. Robert Posey was very helpful. Thanks for fixing my truck. More

Courteous and professional. Kept you up to date on service progress. Would like to see accept Discover card for payment. Car was done on time. service progress. Would like to see accept Discover card for payment. Car was done on time. More

Very helpful and am very pleased with vehicle that i when for there service was excellent. And i will recommend anyone to Greenway ford friends and family. for there service was excellent. And i will recommend anyone to Greenway ford friends and family. More

Terry over at Greenway ford really exceeded my expectations. Dropped truck off on Tuesday, picked up at 8am on Thursday. I didn’t have to wait more than a minute when I got there. Greenway is a to expectations. Dropped truck off on Tuesday, picked up at 8am on Thursday. I didn’t have to wait more than a minute when I got there. Greenway is a top tier dealer. I plan on going there from now on. More