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Greenway Ford

Orlando, FL

3.3
1,180 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,180 Reviews of Greenway Ford

March 03, 2022

I received prompt and courteous service each time I have visited this service department. During my most recent visit Charidy Matos took my vehicle in, answered all of my questions and promptly notified me More

by DONALDEADY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charidy Matos, Frank Bitar
Mar 03, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Charidy and the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Service is Always easy and great! Terry Bennett is a rock star.best service in Orlando. More

by marty_phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett
Feb 25, 2022 -

Greenway Ford responded

Thank you for your five stars! We are delighted that you can depend on Terry for excellent service, every visit. All ous at Greenway Ford appreciate your repeat business and continued support!

February 19, 2022

Edlen was everything I hoped for in a salesman as I navigated, what could have been a stressful process…buying a new car. He is very knowledgeable and answered all my questions., of which there were ma More

by Magoose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edlen Colon
Feb 21, 2022 -

Greenway Ford responded

We are delighted to receive your great review! Thank you for choosing Greenway Ford and for sharing your positive experience. Enjoy your new car!

February 17, 2022

My daughter attends UCF, and home is 15 hour drive away. William at Greenway made things so simple and took away all the stress of having to deal with a sudden car repair. As a parent, it gave me peace of m More

by RobinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cribb
Feb 18, 2022 -

Greenway Ford responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with William. We will be sure to pass on the kind words to him and the Greenway Ford team. Have a great day, and we are wishing your daughter many safe and happy miles down the road!

February 16, 2022

Would NEVER recommend this place to anyone. Absolutely appalled. They’re thieves, liars and scammers. I purchased a 2020 mustang less than a month later both my back tires are completely bald. More

by Legallylyndsey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Feb 17, 2022 -

Greenway Ford responded

It's disappointing to receive this negative feedback, as we expect all of our guests to be treated with the same high standard of customer service. Of great concern is how your salesperson interacted with you. That is completely unacceptable. I would most certainly like to get more information so that appropriate action can be taken on our end. I'm unable to locate your contact information based on the review. Would you please reach out to me at your convenience? Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

February 02, 2022

Excellent people especiallyRafael. Good choice of team. I’ll recommend friends at this location very friendly people. More

by apostolm1109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Neil , Rafael Caputis
Feb 02, 2022 -

Greenway Ford responded

Thank you for the great review! We appreciate your business and are happy to hear that Rafael delivered such a successful experience. Drive safely, and we hope to see you back again at Greenway Ford!

February 01, 2022

As all ways Tony an the Tech all ways do a great job on my car. And keeping me informed all the way.My hat off to both of them thanks again. More

by dave.dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Andral Maintenance Advisor
Feb 02, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you are confident in Tony and the team to get the job done. Drive safely, and we hope to see you back again at Greenway Ford!

January 31, 2022

Service department can’t diagnose our problem but found $4500.00 in other services we “need”. They are incompetent More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Feb 16, 2022 -

Greenway Ford responded

We pride ourselves on taking great care of our guests' vehicles for a fair value so I apologize that you were unsatisfied with our repair recommendations and pricing. I would appreciate the chance to speak with you directly so we can continue working towards a solution. Will you please consider giving me a call? Kindly. David Nelson - Customer Relations Director - 407-275-3200 x4357

January 25, 2022

Greeter was very friendly and efficient. Service staff the same. Made me feel welcome. Prompt in returning vehicle More

by patrickneilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
Jan 26, 2022 -

Greenway Ford responded

Mr. Neilson, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Our sales guy, Troy Burns was very helpful and friendly. Everyone was friendly. We are very happy with our purchase. More

by Dcronin412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns
Jan 26, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Troy and the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

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