Greenway Ford
Orlando, FL
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1,182 Reviews of Greenway Ford
Henry was always the person that I did the service work on my vehicle, howeveer he was promoted. Well deserved. I now have a new service person (Terry Bennett) who took care of my service appointment. H on my vehicle, howeveer he was promoted. Well deserved. I now have a new service person (Terry Bennett) who took care of my service appointment. He like Henry is very polite and helpful. I think the overall staff at Greenway Ford are highly trained and very professional. I will continue to recommend Greenway not only for service, but to purchase a new vehicle as well. More
I was extremely pleased to see our salesman,David,did not bother to bring in the big guns to try and close us. He did the whole thing. Our son was with us and he was very tough with David in fact I felt he bother to bring in the big guns to try and close us. He did the whole thing. Our son was with us and he was very tough with David in fact I felt he was too tough sometimes. Thanks David Nelson for a wonderful buying experience!!! LARRY More
Several years ago I purchased a new Mustang for my son. When one of the engine lights came on he took it to Greenway for service since it was still under warranty. Two days later I was phoned and informed When one of the engine lights came on he took it to Greenway for service since it was still under warranty. Two days later I was phoned and informed that they had a problem. Their parts truck backed into the auto demolishing the left front panel and the drivers door. They told me not to contact my insurance company (and I foolishly listened to them) they would take care of the repairs. After some hassle they agreed to give us a loaner vehicle while the Mustang was in the auto body shop. That loaner was a really old vehicle that needed work. After several weeks of being ignored, their not returning phone calls, not ever having a manager available to talk to, and putting putting us off because the body shop was reallly busy they finally got around to working on the Musang. Approximately 3 weeks after the accident we picked up the Mustang, the paint did not match and the door never worked right and the engine light was still on. They would not do any additional work and we lost alot of money when we traded in the vehicle(at a different dealership) because of the shoddy work they did. More
I was very pleased and satisfied with the service I received from this organization for a number of reasons. I was greeted with an upbeat and enthusiastic disposition which is always appreciated. The a received from this organization for a number of reasons. I was greeted with an upbeat and enthusiastic disposition which is always appreciated. The associate I spoke with was Ms. Rosana Delgado and she assisted me with very clear and concise information regarding the problem with my vehicle (I needed new tires), the options that were available for me to take, and the particular pricing for each option. After a decision was made, she then very politely directed me to the waiting area and informed me that the work would take about an hour and a half, which was important because I had an upcoming class. She came by periodically to give me updates on the progress of my vehicle and once everything was said and done I was able to inspect the work for myself and even learn a little bit about some tire safety standards in the process. All in all I felt as though I was thoroughly taken care of. More
Had a great overall expirence.. Just hate how long it takes to get the deal done. Everyone was great. When we came in Flavio greeted us at the door asked what we were looking for and took us to look at takes to get the deal done. Everyone was great. When we came in Flavio greeted us at the door asked what we were looking for and took us to look at the lot. We really liked the Ford Edge and he worked really hard to get us a deal that all could be happy with. I would definitely refer him to others.. More
I have been a long-time customer of Greenway Ford, both for sales and service. I keep coming back to Greenway because I have become accustomed to the excellent service department, and Kyle Cloud exemplifi for sales and service. I keep coming back to Greenway because I have become accustomed to the excellent service department, and Kyle Cloud exemplifies the friendly and knowledgeable service advisory staff at Greenway. I know that I can trust Kyle to fulfill my requests and that my vehicles are in good hands with him and the Greenway mechanics. He is personable, well-informed and willing to get to the bottom of any problem that my vehicles face. He's a credit to Greenway Ford because he makes my visits to your service department a positive experience. More
Rick, I want to thank you for the time and effort you and your team took to make a father and mother feel good knowing that their son’s truck was checked out and worked on. The F 150 Ford truck, being up in your team took to make a father and mother feel good knowing that their son’s truck was checked out and worked on. The F 150 Ford truck, being up in age (1995), is the vehicle my son drives while away at UCF. Your work gave my wife and I a good feeling of security about our son’s truck being safe and in good hands. When a child is off and living on their own in another town, it is comforting to know there are good people who put the time and effort in as if it was their own son’s vehicle they were working on. This is just an outstanding way of doing business. Thank you all so much. We will remember Greenway to our friends and in all our future car needs. Kenneth and Andrea Pressley 1663 Margarets Walk Road Fleming Island, FL 32003 More
The service department and Kevin are true pros. Kevin worked with the supplemental warranty company that I purchased when I bought the car. He advised me about rental car reimbursment, and the porter ser worked with the supplemental warranty company that I purchased when I bought the car. He advised me about rental car reimbursment, and the porter service. He kept me in the loop as far as the status of the parts, and the completion time of the repairs. There were absolutely no surprises when I picked up the car. I will be back for the next scheduled service! John P. More
It was my fist time buying a car and I must say shopping at greenway ford exceeded my expectations. I came in one day, picked my car, next day did my loan processing and closing and I was out the door. I bo at greenway ford exceeded my expectations. I came in one day, picked my car, next day did my loan processing and closing and I was out the door. I bought a used car, and it looked new, the detail cleaning on the car was spectacular, (got 4 new tires!!), the service was courteous and friendly. Definitely going back when I buy again!! More
My family, friends, and business associates and myself have at one time or another needed to have work performed on one of our vehicles, and we all always look to the Greenway corporation to provide that have at one time or another needed to have work performed on one of our vehicles, and we all always look to the Greenway corporation to provide that service. Just this morning, the battery on my work van had died. It just so happens, this battery was one that I had purchased from the Greenway corporation some time ago, so, my first call was to Greenway Ford. The parts associate that I spoke with at Greenway Ford informed me that he did not currently have my particular battery in stock (I drive a Chevy van), but that he would have one delivered to his dealership in short order to accommodate my needs. When I further explained that I needed to get to work and had no way to jump start my van, he offered to send a driver to my house with a jump box, so that at the very least, I could start my van and drive it to Greenway Ford. I had expected that maybe a porter, or a parts delivery driver, or maybe even a technician would come to assist me in getting my van started; but boy was I surprised when the person who showed up at my door was none other than the Parts Director himself! That in my book, is definitely going the extra mile for your clientele! By the time I had arrived at Greenway Ford (after my vehicle had a jump start) my battery was there and waiting, and the installation time was quick. The technician who installed my battery was prompt and courteous, and I was back on the road (and in business) in no time at all. I know that my own experience may seem exceptional, but it did happen, and it illustrates the length which the Greenway corporation is willing to go for their clients. Robert K. More