Greenway Ford

DO NOT BUY ANYTHING FROM HERE! This company has the WORST customer service. I was sold a vehicle that basically fell apart after 8 months. We're talking needing a tune-up, serpen This company has the WORST customer service. I was sold a vehicle that basically fell apart after 8 months. We're talking needing a tune-up, serpentine belt and tensioner needing to be replaced. AC compressor on disrepair. I took my vehicle to their service center for an oil change and a month later, I'm told I have an oil leak. I go to my sales rep, who is the only one who would answer me, and told them about the issues. They provided me with no paperwork to confirm what they did or if there was warranty on the part. I filed a better business bureau complaint, and you should see the response. The disrespect. The irreverence. I hope that I never have the misfortune of dealing with a company that lacks SO much integrity. I can't even hope they get what they deserve, because they couldn't handle it. I trusted them as I told them that I needed a car that was safe, because the one I had wasn't. They sold me a piece of crap and were completely unrepentant. It would have been so easy to fix the issues and move on, but instead they kept my car for nearly 2 weeks with almost no communication until I showed up and demanded it. DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP. YOU'VE BEEN WARNED. More

BUYER BEWARE. You can not trust any word, deal, or offer given to you by any salesman or manager. There is deceit at all levels at this dealership. You will be You can not trust any word, deal, or offer given to you by any salesman or manager. There is deceit at all levels at this dealership. You will be told a price online. You will agree to a price. You will given prices in writing. You will reach a deal. You will be told two separate sales managers have reviewed and approved the sale. When it comes time to close the deal, they will pull the rug out from under you, increase the price, add additional fees on top of the dealer and filing fees. You will agree on a price, they will change the price to be much greater than what was discussed, agreed to and advertised online. Don't waste your time. Go anywhere else. More

I bought an F150 and they offered me motorcycle and gearbox insurance, then my engine had a problem, I took it there and they lied saying there was water in the filter and refused to change it, I just gearbox insurance, then my engine had a problem, I took it there and they lied saying there was water in the filter and refused to change it, I just didn't give zero stars because at least the attendant Ivanna was very kind, it's a tip, never take out insurance with them! More

This place sucks so bad , avoid the service parts and Finance departments and do yourself a huge favor and drive by this place and make sure you keep looking on , up to you but COCOA BEACH , they have th Finance departments and do yourself a huge favor and drive by this place and make sure you keep looking on , up to you but COCOA BEACH , they have their xxxx together !!! Talk to Jay and see how they are @ COCOA BEACH FORD . More

Stay away from Greenway Ford. Between their fees and selling used cars in "As is" condition, is just sketchy business practices. Between their fees and selling used cars in "As is" condition, is just sketchy business practices. More

Keep looking do not purchase a vehicle here plenty of other ford dealers to patronize. Finance people very deceptive used car department great until after the sale.. Sold me a used key fob for $500.00 other ford dealers to patronize. Finance people very deceptive used car department great until after the sale.. Sold me a used key fob for $500.00 wouldn't honor refund among a variety of other issues.left voicemail for Theresa Hordge the GM,she did not return call,sent her a detailed email no response. Shame on them the first time Shame on me the second time...I won't make that mistake again. Do not shop here!! More

Don’t Easter your time with this dealership. I reached out & was sent a quote for the 2016 335i for $18,000 then with fees taxes the total was $20675. Then they said it was prices wrong came I reached out & was sent a quote for the 2016 335i for $18,000 then with fees taxes the total was $20675. Then they said it was prices wrong came back with $22,659 & with fess & taxes $25660. This was sent in writing and I’ll try to post the quotes. Total Old school xx. Sales manager Osama Faraj & sales person John Marteinez. More

I worked with Christian B. and Jack S. Two of the BEST people I have ever worked with in buying a vehicle. They go above and beyond trying to get you the best deal for your mon and Jack S. Two of the BEST people I have ever worked with in buying a vehicle. They go above and beyond trying to get you the best deal for your money. I can't say enough about how classy they are and just how they come across in making you feel not like a customer but like a friend. If you're looking for a Ford vehicle go to Greenway Ford and ask for Christian B. or Jack S. Tell them Dominick sent you. More

I had a wonderful experience with this dealership twice in the past 3 years. My husband first bought his F150 at Greenway Ford in 2021 and I got my Escape on Christmas. ANDREW was the sales man that helped in the past 3 years. My husband first bought his F150 at Greenway Ford in 2021 and I got my Escape on Christmas. ANDREW was the sales man that helped me find the right car. He answered all my questions, he explained everything perfectly and honestly. If you are reading this review and you're planning to go to Greenway Ford to buy a car, ask for Andrew. He is the best. More