
Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
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Awesome Everyone was very friendly and very helpful. Worked with us to get the best deal as possible. Very pleased with all of the salesman and how helpful an Everyone was very friendly and very helpful. Worked with us to get the best deal as possible. Very pleased with all of the salesman and how helpful and nice they were. More
Long but worth it. This was the 3rd dealership we went to in 2 days. Shawn (sales rep) was very polite and friendly. He and the finance team did not give up and after 4 This was the 3rd dealership we went to in 2 days. Shawn (sales rep) was very polite and friendly. He and the finance team did not give up and after 4 hours found someone to finance a car for us. We ended up with a 2009 Hyundai Santa Fe. After a minor issue of a fuel gage sensor we are loving it. Thanks for all the hard work. Would definitely recommend this dealership to anyone looking for a car or truck. More
Snake Oil or just Snakes Lab results shows the oil was not changed. Also note that the dealership solicits positive reviews by offering a free oil change if a positive review Lab results shows the oil was not changed. Also note that the dealership solicits positive reviews by offering a free oil change if a positive review is posted. My wife and I was looking at a used Ram truck. While looking at the truck the salesman said that "we just changed the oil by law we have to change the oil". My wife and I have purchased many new and used cars over the years and never once have we heard of such law. We both looked at each other after he told us about the oil change law. Later in the purchasing process, I asked for service records and was told that they didn't have any records. I pushed the issue and was given access to the tablet, this showed the truck had been serviced by another dealership for maintenance and repairs. I found it odd that the salesmen would lie about service history. Service history typically provided added value to a used vehicle. This is when it was determined that the "required by law oil change" was not done. I continued with the purchase and negotiated tires, alignment and oil change. They offered a fair price for the trade in and the asking price for the truck was also fair. Not a super great deal, but within a fair market price. When I picked the truck up the tires were mounted the alignment had been done. I checked over the truck, to include checking the oil level. The oil level was one quart low. The oil filter housing was dusty and didn't have any clean or dirty marks from being recently removed. I was suspect at this point that the oil change or filter was not done. Part of my purchase was to include front and rear axle fluid changes. I checked the rear axle fill plug and it still had the factory paint on it. When I pulled the plug off the paint flaked off. I doubt the plug had ever been touched since factory install and paint over. Fuel Filter was also supposed to be changed and it too looked like it hadn't been touched in some time. With these visual clues, I wanted evidence before I posted this. I pulled a sample of oil and sent it to Blackstone Labs. Blackstone lab estimated the oil to have at least 1000 miles on it and it was not the correct weight of oil. My guess is the previous owner had the truck serviced at its 60k mile interval and traded it up shortly after the oil change. Based on the oil lab results and visual evidence I doubt the oil was changed as they said. More

Great salesperson Shawn! Shawn worked with me to get me the best deal and made sure I was happy with my choice. I am the proud owner of a 2018 Jeep Renegade! Thanks Shawn fo Shawn worked with me to get me the best deal and made sure I was happy with my choice. I am the proud owner of a 2018 Jeep Renegade! Thanks Shawn for all your help! And for setting up my iPhone to my new ride! More
Very helpful salesman Found car I was looking for on Autotrader, Drove from Covington the next morning, and was there when they opened Shawn was first salesman in that Found car I was looking for on Autotrader, Drove from Covington the next morning, and was there when they opened Shawn was first salesman in that morning. I advised him that I wanted to test drive the car. He went over every aspect of the car and answered every question my Wife and I had during and after the test drive. We love the car. More
Like a bad 80s movie In the beginning they were very accommodating. I had a very tight schedule the day of the purchase and they facilitated some information collection ea In the beginning they were very accommodating. I had a very tight schedule the day of the purchase and they facilitated some information collection early on. But once it finally got to the point to sign title over and bill of sale, because I was paying $12,000 cash for the vehicle in addition to taxes and tag. They had what seemed to be one guy in the finance department that could handle paid in full transactions so it took about 40 mins to go back and sign 6 mins in paper work. All of that I could have delt with. Now imagine this 1. Check engine light comes on in about 10 miles from dealer 2. Leather Seats airbrushed and patched so that the broken seam would hold until you drove away it was really pathetic. 3. Next at about 70 miles per hour the driver door trim just flies off the truck. They had broken it and then refastened to door with something my kid would use on his kindergarten project. Now it lies R.I.P. on 75 south around adairsville. 4. Speakers are so blown to the point it useless to turn them on. 5. Busted boot on rack-in-pinion. Which look I get if I buy used car some things are going to break but I kind of felt like it was falling apart literally as I was leaving the dealership it was almost surreal. And I started to think and I could remember feeling this way before. About 7 years ago I had the same experience at another dealership in Duluth where the now own ER and CEO of the greenway Automotive Group was their owner and general manager and it seems he has propagated this sort of mentality we're hiding mistakes to get the highest dollar on a car that's what they do More
needed new truck Had a Dakota for years, but it was having computer problems that just seemed unrepairable and was unreliable. My wife and I were traveling when the tr Had a Dakota for years, but it was having computer problems that just seemed unrepairable and was unreliable. My wife and I were traveling when the truck decided to do some funny stuff all by itself, which could have been bad for us. We went directly to University DCJR in Rome, Ga. and asked for help in purchasing a used truck. Couldn't be more pleased with all the staff who assisted us in all aspects of the buying experience. I now have the truck I was wanting and I know if something needs attention, they have a great service department also. Barry winters More
Dodge Journey John helped us out all day long finding us the best possible car for the needs of my family. He was fun to talk to and took time explaining everything John helped us out all day long finding us the best possible car for the needs of my family. He was fun to talk to and took time explaining everything and following up afterwards More

The best in Georgia My girlfriend and I came here yesterday to look at a possible purchase and within two hours I walked out with a brand new car. I love my new Jeep. The My girlfriend and I came here yesterday to look at a possible purchase and within two hours I walked out with a brand new car. I love my new Jeep. The service was absolutely fantastic and Shawn Evans was extremely professional. This is by far the best dealership I’ve ever been to. More

Unbelievable LDJUSTUS 4/17/2018 Reason For Visit Sales (New) "Unbelievable" This place is unbelievable! Shawn Evans is a top notch, respectful, professional LDJUSTUS 4/17/2018 Reason For Visit Sales (New) "Unbelievable" This place is unbelievable! Shawn Evans is a top notch, respectful, professional. The best I’ve seen in many years! He not only got us an amazing deal but in a BRAND NEW CAR! I am absolutely over the moon about this purchase and can’t wait to send everyone to him. More