Greenway Chrysler Dodge Jeep RAM of Rome

Recent promotion they had had you believe that matching the number you scratched off with the number with an arrow pointing to various prizes. I "won" a 85 inch sony TV. I thought this is probably a scam a the number you scratched off with the number with an arrow pointing to various prizes. I "won" a 85 inch sony TV. I thought this is probably a scam and they would have you buy a car in order to get it. But I gave it a shot, Signed up on the website to claim my prize. Never said what it was just "You win" and then you pick a scheduled date to pick up your item. So today I roll in and man it looks like this place hasn't seen many people. There were like 8 employees and 3 "customers" It smelled like stale popcorn and sadness. So then they get my ID try to sell a car then they say lets see what you won. Im kinda confused. It clearly says I won the TV. But they then explain the numbers and arrows do not correlate to anything. And there is a winning number on the bottom of the flyer. So then they show me a board with random numbers. I wish i took a photo to save people time but who knows if they don't change them daily. Any way they basically have ONE of the good "prizes" you can win, even though they listed odds on the flyer? and the sweet prize all other numbers get for coming in? $3 TEMU earbuds. Thanks Guys. I'm not in sales but I can see this promotion sounding great in the meeting for getting a person in the door for $3 but I would have never left this review had you not brought me in to show me that your okay with disingenuous practices. More

Worst service experience ever. My first visit the van would not start I thought it might be the battery. They said the engine light was on which is false, they kept the van for abo My first visit the van would not start I thought it might be the battery. They said the engine light was on which is false, they kept the van for about three weeks. They said the head needed replaced because of a misfire, but that was not the issue I took it in for. I picked the van up on a Friday and the next day it would not start same issue. I jumped the car off took it to Goodyear they replaced the battery and the auxiliary battery. Now I have this burning smell in the Cab took it to the Dealership a second time since they worked on the engine, I thought there may be an oil leak. They said the left bank oil control valve leaking and they replaced it. Picked up the van and the burning oil smell is still there. I will not be going back to this dealership for service. The other thing is all dealerships I have been to; they bring your car up to you when you are there to pick it up. At this dealership the Service writer just hands you the keys and says your car is there in the lot. Poor customer service and fabricating issues so they can charge more. It was under warranty but still they replaced parts on the engine and now I have a completely different issue than I took the van in for in the first place. More

Purchased a used truck from them and am very pleased with the fair price and the way I was treated the fair price and the way I was treated More

Bought a used truck from dealer. Price was to be 540 per month. Dealer added other charges and I was unaware when I signed on a computer signature pad. Did not get a copy of contract Price was to be 540 per month. Dealer added other charges and I was unaware when I signed on a computer signature pad. Did not get a copy of contract or bill of sale. Returned to dealership and they said they couldn't pull it up and red flags went off in my head. Called the credit union and found the price per month was 628 per month. Seems as the dealer added a service contract to the deal. Tried to stop the transaction but was unable to for I had possession of the truck. FRAUD. More

AVIOD THE SERVICE CENTER My wife and I had an issue with our van. The van was covered under a warranty and was taken there because the warranty company required a Chrysler dealership to work on the vehicle. our van. The van was covered under a warranty and was taken there because the warranty company required a Chrysler dealership to work on the vehicle. Upon arriving in December 1924, I was greeted by Sean who was cordial and nice Sean was the Service advisor who handled speaking with me as the customer I gave him the warranty information expecting a timely repair. The repair was anything but timely for 10 days. The vehicle sat after the first time they had called my warranty company until I had to call them to find out what was going on after that. I was on the phone with the dealership at least once a week as they continue to make excuses about the repair. I do understand that you are working with a customer and a warranty company simultaneously but to drag a repair out for one month and 11 days in total just so that you can get your end of month numbers looking good is poor customer service. And the transparency is also lacking, considering the fact that they tried to overcharge me past the warranty, premium, expecting me not to pay attention to the overcharge and just pay it however, when I was there to pick the vehicle up and was looking over the charges, I noted it at this time. Sean was not at the business. His manager was Greg when I called Greg out on the overcharge he looked almost in shock at the fact that I had caught it immediately took me in the office and made excuses up trying to blame Sean who was not even there for the extra fees added on. For a manager to do that to A employee is just sad in my opinion. More

Mike Allen and the team at Greenway CDJR did an amazing job with getting me in a vehicle. I have done business with Mike Allen for many years. He goes above and beyond to help. He's my go to when I need job with getting me in a vehicle. I have done business with Mike Allen for many years. He goes above and beyond to help. He's my go to when I need a car or truck. He always treats us with the best customer service. Love my new Jeep Compass. Need a new or used vehicle? Go see Mike More

We were quoted a price for repairs on our ram 1500 and when we went to pick it up price had increased by 500 dollars when asked why they reduced it 250 but could not explain why when we went to pick it up price had increased by 500 dollars when asked why they reduced it 250 but could not explain why More

Pre sale was wonderful but post sale followup has been horrible. Other than sales rep Logan, responses to my questions have not been made. horrible. Other than sales rep Logan, responses to my questions have not been made. More

Mike has been our salesman for years . Our experience is always great. I would recommend him. Always treated great. Our experience is always great. I would recommend him. Always treated great. More

The staff was great and was the car buying experience was pleasant with a hometown warm feeling. Everyone was very nice and played with my lively 8 yr old son while I did the business side of things. Mike an pleasant with a hometown warm feeling. Everyone was very nice and played with my lively 8 yr old son while I did the business side of things. Mike and Tobie really helped me out alot and got me in the jeep I wanted. I highly recommend 👌 More