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Greenway Chrysler Dodge Jeep RAM of Rome
Rome, GA
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 877 reviews
September 10, 2018
Oil change and recall The service member named Morgan was really good and they had my truck done quick. 1 of the two recalls were completed due to parts not available for o The service member named Morgan was really good and they had my truck done quick. 1 of the two recalls were completed due to parts not available for one of them. More
by ttk9401
Verified CustomerEmployees Worked With
Morgan
September 09, 2018
Ram Truck Day Everyone at University was very friendly, helpful, and willing to make our experience as easy as possible. I would definitely recommend visiting them Everyone at University was very friendly, helpful, and willing to make our experience as easy as possible. I would definitely recommend visiting them if purchasing a new/used vehicle. More
by TODDPANGLE
Employees Worked With
John Roper
September 08, 2018
Great servive Greg was awesome I had never used road side assistance, I was so upset about it breaking down. He kept me calm fully explained what was going on with Greg was awesome I had never used road side assistance, I was so upset about it breaking down. He kept me calm fully explained what was going on with my car. I was ready to trade it in, it was just the battery. He was honest and very knowledgeable. Thank you Greg More
by TERESA.PARKER54
Employees Worked With
Greg
September 07, 2018
Steven Callis thank you Came to lot to look at one truck in particular but I opted not to get it for some cosmetic reasons. Well he showed me several more cars that were poss Came to lot to look at one truck in particular but I opted not to get it for some cosmetic reasons. Well he showed me several more cars that were possible but in the end put me in a brand new one. More
by Petitti
Employees Worked With
Steven Callis
September 07, 2018
Awesome! Brody was very knowledgeable of the truck that I was interested in, very professional, very courteous! I would recommend this dealership and this sale Brody was very knowledgeable of the truck that I was interested in, very professional, very courteous! I would recommend this dealership and this salesman, very pleasurable buying experience! More
by Harley1829
Employees Worked With
Jason Sproull, Brody McElwee
September 05, 2018
Very Professional Todd Simmons and Eric Moulder are two top notch guys when it comes to service on my Dodge vehicles. Both are very professional and knowledgeable rega Todd Simmons and Eric Moulder are two top notch guys when it comes to service on my Dodge vehicles. Both are very professional and knowledgeable regarding service requirements for my cars. Great guys, very friendly, both need a raise !! More
by David Vick
Employees Worked With
Todd Simmons, Eric Moulder, Scott Priest
September 04, 2018
Very good Management There was an initial mixup where my car was never looked at on the day it was scheduled for service. After voicing my concerns, the manager, Scott Pr There was an initial mixup where my car was never looked at on the day it was scheduled for service. After voicing my concerns, the manager, Scott Priest, took ownership of the issue to make sure that the problem was fixed. He went above and beyond to make sure that the car was serviced when it was most convenient for my daughter who is a college student an needs here car for daily transportation. More
by sdb179
Employees Worked With
Scott Priest
September 02, 2018
First service using university dodge in Rome Went in for a oil change and the regular detail. The service asked if I would like to have my tires rotated and I said sure cause they probably needed Went in for a oil change and the regular detail. The service asked if I would like to have my tires rotated and I said sure cause they probably needed it. Once my vehicle was done the service advisor came and got me and I settled up my bill and he pointed me in the direction of my truck. I opened the door to see the floor hadn’t been vacuumed which I was told over the phone when I set up everything it would be. When I opened the door I noticed my seat was covered in grease and oil from where the mechanic changed my oil. Went back in to tell the service advisor about that and he came out and half way cleaned my seat and while he was doing that I asked how come it didn’t get vacuumed and he said it’s not part of the detail package I purchased after I was told it was over the phone it was. While he was half a** cleaning my seat I walked around the truck inspecting the wash job which I would say was half a** as well. You could tell where it was washed and where it wasn’t even touched. I showed him and he said if your not satisfied I can have it washed again. After being there for almost two hours for a oil change and tire rotation I was ready to go and told him to not worry about it I had stuff to do since it wasn’t washed correctly to begin with. So I left and as soon as I pulled out of the parking lot I noticed the whole top of the hood had not been washed. So I went back and spoke with the internet sales manager due to not having a service manager there. He came out and looked at my truck and said he would have it rewashed and I told him I just wanted my money back so he gets my money refunded for me and I leave. About a mile down the road my low air pressure light comes on for my tires. I guess when they rotate your tires they don’t check the air in them. So I called back and the lady said she didn’t know if they checked the pressure when rotating tires and said she would connect me with a service advisor after being on hold for 15 minutes someone finally picked up and then hung rite back up. So I called back and another gentleman answered and I asked him if they was supposed to check the air pressure and he said definitely yes so I asked him the transfer me to my service advisor and he said they was all busy and took my name and number and said he would have him contact me. Needless to say two hours later no phone call back. So I would strongly advise anyone and everyone to steer clear of this place. Poor communication poor service and don’t care at all about customer service or taking pride in there job at all. If I could rate this place a negative 5 star I would. I will never go back to this place for anything. My business will go else where. More
by jamesllanier
Employees Worked With
Morgan, Michael Minter
August 31, 2018
The only place to buy a vehicle It’s been my easiest experience for shopping for a truck.Everyone was so friendly and on top of their game. I definitely will be back and recommend Un It’s been my easiest experience for shopping for a truck.Everyone was so friendly and on top of their game. I definitely will be back and recommend University Dodge to all my family and friends. More
by BIGDAWG-GOCOWBOYS
Employees Worked With
Scott Priest, Jason Sproull, John Roper
August 31, 2018
Just Wonderful! It had been a few years since my last vehicle purchase so I was unsure of the process. Upon my arrival, I was greeted, and treated with respect. Shawn It had been a few years since my last vehicle purchase so I was unsure of the process. Upon my arrival, I was greeted, and treated with respect. Shawn was very professional and answered every question I had. From start to finish, it was a great experience. More
by Herschel
Employees Worked With
Jason Sproull, Shawn Evans
