Greensboro Honda

Dealership had a Honda Accord for sale with an accident and high mileage above KBB Fair value. I scheduled a test drive to come see it and wasn't told until I was 5 minutes away out of a 30 minute drive th and high mileage above KBB Fair value. I scheduled a test drive to come see it and wasn't told until I was 5 minutes away out of a 30 minute drive that it wasn't on the lot due to being hit by another car on the lot. They told me it would be back Saturday so a rescheduled. They then told me someone else reserved it but got back to me 4 days later saying she changed her mind and asked if I was interested. Knowing that the car had been in another accident (2 now) I asked if they'd be able to discount the pricing. They told me no deal and that it would be over 2000 more than the listing price OTD. I told them my budget previously and they completely ignored that when trying to find replacements. Pro Tip: Don't do business with dealers that won't haggle. More

Very informative & helpful. All my questions were answered satisfactorily & the team here is extremely helpful not ever pushy. Especially grateful to Ms. Bakhit and her since All my questions were answered satisfactorily & the team here is extremely helpful not ever pushy. Especially grateful to Ms. Bakhit and her sincere kindness & vast knowledge of the variety of vehicles at this dealership. I will definitely buy a car from here! More

This is the friendliest dealership I have ever dealt with. Everyone was wonderful but there are two that really stood out. Our sales rep Christina has a fantastic personality and goes all out to make yo with. Everyone was wonderful but there are two that really stood out. Our sales rep Christina has a fantastic personality and goes all out to make you comfortable and get everything done, no wasted time. We were also impressed with JR, one of the sales manager. He is also very easy to work with and did everything that he said he would. If you can get these two I know you will be taken care of, although I am sure there are many others to take care of your needs!! More

I wanted to update this review after I talked with people today (and the GM) to find out if I have any recourse for having them run my credit under false pretenses (saying he could beat my CU rate) and backi today (and the GM) to find out if I have any recourse for having them run my credit under false pretenses (saying he could beat my CU rate) and backing out of a written deal. Turns out, I do not. Although what they did is not illegal, it is just morally and ethically wrong (which is why dealerships are sometimes called stealerships). I am attaching screen shots of the more important parts of the email chain showing that we had a deal. I tried to get them to take a deposit and get me a signed deal and they would not (shown in emails). Which is surprising in itself as every dealership I have ever dealt with gets that deposit upfront. But if you do, you cant back out of the deal. But I believe that what happened is they had someone come in to wanted to buy it at the $32,603 advertised price and they have agreed to sell it to me at $32,000 (attached sales order). So he changed his agreement to me and needed me to say that I did not want it anymore. And I did, so they sold it that night (coincidence)? He only cared about selling the VW Tiguan and not about who was buying it. I believe it was about the numbers. When he only had me as a buyer, Cameron was willing and did say whatever he needed to make the deal. Even after I contacted the GM AJ Wood, he believes they also did nothing wrong. This does not surprise me. If the GM would have asked me what he could do to make it right, I would have told him to sell me a new Honda Passport at dealer cost. This would not have cost them anything, but would have shown that his manager was wrong in what he did and he genuinely cared about his dealerships reputation. I found out that they were bought out by the Hudson Auto Group recently. I have had dealings with some of their dealerships in the past and they were first rate. I think I will contact the president of the Hudson Auto Group next and see if they think this is a normal practice at their dealerships. So the bottom line is this. If you deal with them, make sure you get it in writing and signed by someone. In writing is not good enough here. Their word is not worth the paper (or email) it is printed on. I don't care if what it is, if they promised you something, make sure it is in writing and signed by a manager. Don't believe a word Cameron says. Was working with them on a used car. Made them an offer they refused at first. Then they said they would accept the offer. I told them that I had to figure out how I was going to get the vehicle home. Cameron said he would help me get the vehicle back home (Lie #1). I was going to pay cash or finance with my credit union at 4.5%. But the bank to bank transfer from accounts would take a couple days and he want to get it done today. He tells me that he can get great rates and can probably get close to that. So I went ahead a gave them credit info and they got everything approved and ready to go. But at 7% (Lie #2). Not a huge deal, as I can just pay it off in a month. Now he tells me he can't deliver it this week. I would have never gave them my credit if I knew they could not hold up their end of the deal. This is the kind of dealership that gives all of them a bad rap. How this person is a sales manager is beyond me. I first started working with Chuck as the sales manager but he had the day off. I bet Chuck would have got it done! Now I have 3 hard credit pulls on my previously perfect 800+ FICO report. I made him a last chance offer to salvage this deal. I told him to send a person to pick me up or the deal was dead (he could even use the car I was buying). More

Greensboro Honda has super friendly staff and helped my experience car buying smooth and easy experience car buying smooth and easy More

October 25, 2022 I ordered a CRV from Crown Honda in Greensboro at the time. After being told by my sales professional that the car would be delivered month after month. I was told by the sales manager Greensboro at the time. After being told by my sales professional that the car would be delivered month after month. I was told by the sales manager that there was a delay on Hondas behalf due to a train delay as of recently. The car was finally delivered June 7th. To my surprise the MSRP went up over $2000 dollars. I spoke with the rather rude general manager that identified himself as AJ and he told me he would not honor the MSRP and that I could go ahead and expect my deposit back. This would have been my second purchase from this location. I have bought cars from other manufactures who honored the original price even if the MSRP went up at the time the contract was signed. This would have been my fourth Honda but after waiting over 7 months and now the surprise with the change in cost and the dealership/Honda not honoring the original cost, Honda will not be on the top of my list of new cars to purchase in the future. More

Great dealership to purchase a vehicle & have your vehicle serviced. The service department is the best in handling your needs! vehicle serviced. The service department is the best in handling your needs! More

Always great service but prices increased too much too fast but thats economics.always great service! fast but thats economics.always great service! More

I have been using Greensboro Honda for all of my vehicle needs & Delrus is always my favorite employee to work with! He’s so professional & he has the best personality! I always leave with a great service & needs & Delrus is always my favorite employee to work with! He’s so professional & he has the best personality! I always leave with a great service & a good laugh! He’s an awesome Service Advisor! You can always see that he enjoys his job because he interacts with everyone the same way no matter big or small, male or female! He’s a wonderful asset to Greensboro Honda!!!! More

I stopped by and had a grand experience talking with Mr. Delrus Simmons as he advised my wife and I on how we should maintain service on our daughter's 07 Honda Civic. We will certainly be coming in to see Delrus Simmons as he advised my wife and I on how we should maintain service on our daughter's 07 Honda Civic. We will certainly be coming in to see Mr. Simmons again! Thanks!! More