
Green Toyota
Springfield, IL
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432 Reviews of Green Toyota
They refuse to refund the VSC as required by law. I gave them all documents outlined in the contract. They ignored me in person, on the phone, via email. They finally gave me a company that processes I gave them all documents outlined in the contract. They ignored me in person, on the phone, via email. They finally gave me a company that processes cancellations. This company doesn’t process cancellations they are paid to help them avoid them. They have no contact information and require documentation that is not possible once you sell a vehicle. I found contact information if you want to hire this company and they told me the whole scam when I acted like I was a dealership. More
Julia was terrific helping me. My problem is the technician says I have. minor oil leak so why didn’t he fix it. so now i’m driving around not knowing how serious it is My problem is the technician says I have. minor oil leak so why didn’t he fix it. so now i’m driving around not knowing how serious it is More
I want to thank Angel, Justin and I believe his name was Patrick in helping us get what we wanted. They worked really hard and fast. If your looking for your next vehicle this place and these guys should be Patrick in helping us get what we wanted. They worked really hard and fast. If your looking for your next vehicle this place and these guys should be your go to!!! 10/10 🙌🙌🙌 More
Kelly listened and passed on my concerns to the tech. texted me with a recommended repair and minimum repair. My Grand daughter could only afford the minimum, but she knows what will need to be done in th texted me with a recommended repair and minimum repair. My Grand daughter could only afford the minimum, but she knows what will need to be done in the future. That’s all you can ask for . More
They said that the volume nob which broke off my 2024 Tundra wasn’t covered under warranty. I called the dealership where I bought the truck and they told me it was covered, as well as Toyota had issued Tundra wasn’t covered under warranty. I called the dealership where I bought the truck and they told me it was covered, as well as Toyota had issued a bulletin about the faulty knob. This is not a way to service your customers, and it goes to prove the reason I didn’t purchase from this dealership and went elsewhere. More
Ethan, my car salesman was very hard working. I appreciated his sincerity. And follow up as w I went through the process of buying a new car. I appreciated his sincerity. And follow up as w I went through the process of buying a new car. More
Brian Smith was very helpful & understanding. He got me in quickly for a drop off appointment & took care of all my requests regarding my car. I don’t get discount emails on services. Would like He got me in quickly for a drop off appointment & took care of all my requests regarding my car. I don’t get discount emails on services. Would like to know why? I use to get a card in the mail with discounts but no longer do. Could someone please check on that for me? Bruce (the Manager) is very friendly, answers all my questions, & tells me my different options. All the people at the service center are nice & want to help you. I have also worked with James & he does everything he can to help you out. He is very polite, friendly & helpful too. Those are the reasons I keep coming back . More