Green Lincoln Mazda

We took our car into green mazda on dec 5th of 2024. we just got it back today. We took it in for a traction control sensor code. They returned the car to us 3 times saying it was fixed, and every si we just got it back today. We took it in for a traction control sensor code. They returned the car to us 3 times saying it was fixed, and every single time it still had the same code on it. All in all they were paid almost $10k from us and our car warranty, and only at the end did they tell us that the transmission (which was fine when we took it in) was the problem and it would be another $11,000 to fix. So our car has the same problem it had when we took it in, and our car warranty wont cover any more repairs now. When we complained we were asked to leave and told multiple times that it was normal to give the car back with the same code on it THREE TIMES. They returned the car to us with the steering wheel 90 degrees off, and told us that it was that way when we dropped it off, because they hadnt touched the steering. only later did they acknowledge that when they completely disassembled the front of our car to replace the timing chain (which was not what we took it in for and was not a problem, but was a nice pricy $3500 in labor for them that was paid by our warranty) that they DID detach the steering column and didnt check it when they reattached it. Do not go here. they gaslight women (my wife was told multiple times that things that the car was fine, even though it wasnt) and it wasnt until i, "the man" got involved that they listened and diagnosed the actual problem we had taken it in for. Mike, the service manager and Ron, the "paperwork guy" will lie and tell you whatever they think they can get away with, and theyve been doing it long enough to make it sound convincing. Will never do business with them again. More

The young lady who assisted me was a courteous professional. She had quick answers to my questions and my car was done in a timely manner. professional. She had quick answers to my questions and my car was done in a timely manner. More

Bought a used car from Green Mazda in August, Stopped running mid November. They didnt want to have anything to do with repairs. would not issue a loaner. Said warranty didnt cover anything being repaire running mid November. They didnt want to have anything to do with repairs. would not issue a loaner. Said warranty didnt cover anything being repaired that wasnt "power train" . theyre Sending it to a different dealership to get the issue diagnosed. Theyre shady as xxxx and DO NOT stand by their warranties and are horrible to work with after the sale. GM and Sales Manager both refuse to return calls. More

My appointment was for 8:30 a. m. They promptly got to work on my car (oil change and tire rotation). Because my car just turned 30,000 miles, I was informed that additional servi m. They promptly got to work on my car (oil change and tire rotation). Because my car just turned 30,000 miles, I was informed that additional services were recommended, but I turned them down. All services would have been good, but only one was recommended in the owners manual. There was zero pressure by the service manager to complete the additional things. I paid my bill and was on my way. Kudos to the Green Mazda service department. More

I had a pleasant experience test driving and buying a used car here. The salespeople were very friendly and transparent explaining everything including their pricing. The whole process was surprisingly s used car here. The salespeople were very friendly and transparent explaining everything including their pricing. The whole process was surprisingly straightforward and I didn't feel pressured into anything. Very happy with my experience here! More

It was a long day but a great experience. Everyone was very friendly and professional! Everyone was very friendly and professional! More

Tried to push services that were not requested or needed. As well as taking hours for a job that should have been in and out in an hour or less As well as taking hours for a job that should have been in and out in an hour or less More

They will rip you off and there green for life is a lie. Just RUN Just RUN More

First time in service department and was a great experience . Personable technicians. Felt like I I was a valued customer. experience . Personable technicians. Felt like I I was a valued customer. More

There was only a half a tank of gas, so I had to put gas in The truck the key was low battery I had to return twice to get it set up, still waiting even though I was informed that the battery was changed wa in The truck the key was low battery I had to return twice to get it set up, still waiting even though I was informed that the battery was changed was not honest about the warranty of the car and the license plates More