
Green Ford Inc.
Greensboro, NC
Filter Reviews by Keyword
By Type
3,445 Reviews of Green Ford Inc.
They couldn't complete a simple alignment. I had to go behind them and do it myself. $530.00 for an alignment and a evap test that took 8 full hrs. All in all they had my vehicle for 4 days. I had to go behind them and do it myself. $530.00 for an alignment and a evap test that took 8 full hrs. All in all they had my vehicle for 4 days. More
Unfortunately the part I needed was severely back ordered but this was NOT relayed to me, until I reached out multiple times to figure out what the update was on my car. Infact, I had to reach out multiple t but this was NOT relayed to me, until I reached out multiple times to figure out what the update was on my car. Infact, I had to reach out multiple times for an update. They never contacted me, even if just to say "we are still waiting". More
Had to make several trips for the same problem under warranty that should’ve taken one trip. Communication is not the best sometimes, which doesn’t make a lot of sense to me since there is email and tex warranty that should’ve taken one trip. Communication is not the best sometimes, which doesn’t make a lot of sense to me since there is email and text and phone now so there’s really no excuse. Safety recalls are not being taken care of as they say they can’t get the parts. That’s probably somewhat true, but it’s very frustrating. A new truck should not have brakes squeal and squall first thing in the morning. And they say they can’t duplicate it. More frustration. More
Very professional, organized, pleasant people , they did what they said they would do and actually completed svc and repair faster than promised , 2 thumbs up !! what they said they would do and actually completed svc and repair faster than promised , 2 thumbs up !! More