Greater Suburban Acceptance

I’ve worked with this Financial company for years and I got into a situation where I almost had lost my car and they helped me get it back and told me what to do and I’m almost done paying for it and I’m v got into a situation where I almost had lost my car and they helped me get it back and told me what to do and I’m almost done paying for it and I’m very happy and Thankful! Thank you so very much to all of GSAC I recommend you to anybody that comes to Downers Grove, Illinois and looking for a finance company for a vehicle!❤️ More

WORST COMPANY EVER! !!!! DO NOT DO DEALINGS WITH THEM!!!!! I WISH THEY NEVER RAN ACROSS MY APPLICATION!! I paid half of my car note and told them i’d pay the rest when i !!!! DO NOT DO DEALINGS WITH THEM!!!!! I WISH THEY NEVER RAN ACROSS MY APPLICATION!! I paid half of my car note and told them i’d pay the rest when i got paid. They didn't wanna work things out with me AT ALL. I had another loan with them that was paid for ON TIME. I told them the 4th not thinking about the holiday and banks don’t receive deposits on holidays (slipped my mind) and i get paid at night. Once i noticed i didnt get paid i was going to pay in the morning when it came. They didn't wanna work things out with me AT ALL. I had another loan with them that was paid for ON TIME. They will not help you in the time of need! I literally was going to pay it within the same day. They took my car about 11:30 AM. I had NO time to handle it! And they wont let me get my car back unless i pay $25,000!!!!!!! I HATE THIS COMPANY More

Can’t wait til a year is up on my car, because I will be refinancing my car. I never heard of a place that charges a 4.95 fee on top of my car payment. refinancing my car. I never heard of a place that charges a 4.95 fee on top of my car payment. More

Harassing call I have up until the 18th to pay my car payment .. it’s the 18th and I got a call saying they need a payment by 3pm tomorrow. I paid partial of it and I have up until the 18th to pay my car payment .. it’s the 18th and I got a call saying they need a payment by 3pm tomorrow. I paid partial of it and had to wait 2 days after the 18th to pay the rest because I didn’t get a Christmas bonus like I usually do from work and they didn’t tell any of us. In the girls message she said “I don’t know why you would pay partial”... BECAUSE THATS WHAT I HAD AT THE TIME AND I THOUGHT PARTIAL WAS BETTER THAN NONE! I’ve never inquired a late payment before and I have a few more months left on my loan. And they’re acting like they’re going to repo my car? More

Horrible Customer Service and Website So glad I will be done with these people after this month. Horribly rude and condescending agents. Their website is set up horribly and on many occasi So glad I will be done with these people after this month. Horribly rude and condescending agents. Their website is set up horribly and on many occasions I was unable to make my payment online because their website it set up so poorly. On a few of those occasions I took the late fee just to avoid calling in. Janae in particular is so incredibly rude! I have worked in customer service for over 15 years and cannot believe someone with such consistently poor customer service skills is still employed. I mean just read the other reviews. Never again. Please try to find another option if you are struggling with your credit. More

Worst financial company ever okay so I lost my job and wasn't able to pay a few payments long story short they repossessed my car and won't even give me a o financial company ever okay so I lost my job and wasn't able to pay a few payments long story short they repossessed my car and won't even give me a option to pay something to get it back these last two years have been nothing but poor customer service and very bad attitudes everyone in there company is rude !!!! More

Most unprofessional customer service Rude customer serivce . They are there to help but act like you're bothering them and give the worst attitude when asking a question. Hate dealing wit Rude customer serivce . They are there to help but act like you're bothering them and give the worst attitude when asking a question. Hate dealing with them More

I hate that I was finance with this company Make greater suburban acceptance Corp your last option they are robbing people blind customer service is terrible interest rates are high you can Neve Make greater suburban acceptance Corp your last option they are robbing people blind customer service is terrible interest rates are high you can Never trade your car in it's like sleeping with the devil!!!!! More

GSAC customer service with Joe! GSAC customer service is rude & arrogant; if you have to deal with Joe at the Downers Grove office. He's an evil person who has no knowledge of treati GSAC customer service is rude & arrogant; if you have to deal with Joe at the Downers Grove office. He's an evil person who has no knowledge of treating another individual with kindness. More

payments lost My mom is dying of cancer and my uncle sent a cashiers check for $5450.00 to cover like 6 months of payments and they claim it never came and with my My mom is dying of cancer and my uncle sent a cashiers check for $5450.00 to cover like 6 months of payments and they claim it never came and with my mom dying in the hospital they are saying my uncle lied and shes not dying and that the only way they will believe it is when she does die. Said they are going to take legal action. My mother is in hospice near death. I have turned to my church for money so as soon as i get that tonight i am making a payment. They are awful. Dealt with Joe More