Gray-Daniels Toyota
Brandon, MS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 376 reviews
My wife and I are senior citizens on a fixed income and are seeing more of our money going for auto repairs and gas. We have children and grandchildren in San Antonio and Seattle and try to spend as much are seeing more of our money going for auto repairs and gas. We have children and grandchildren in San Antonio and Seattle and try to spend as much time with them as possible. We have owned GM, Ford, and Toyota products in the past and have been pleased with them overall, but this time we wanted something we hope will last and provide good service AND economy. After doing a lot of research and looking at various models, we became interested in a car with most of the amenities, durability, and economy of a Toyota Camry Hybrid. The salesman was very courteous and patient with us - never once did we feel under pressure or managed. For example, we drove 3 or 4 vehicles and took our time(3 weeks) before deciding. My wife and I agree that what sold us on the Toyota Camry XLE Hybrid was the ride, quietness, the room, color, and economy as reported in several national magazines. What sold us on Gray-Daniels was the Sales Consuntant, Finance Department, and Customer Relations. Whenever we walked into the facility an passed a stranger, they'd would smile and speak to us. This was refreshing. Now to see how durable and economic it is and how the Service Department responds. More
My recent purchase experience at Gray Daniels was exceptional. My salesperson, Felix was very attentive to the car and features I desired. I never felt pressured to make a purchase. He made me feel exceptional. My salesperson, Felix was very attentive to the car and features I desired. I never felt pressured to make a purchase. He made me feel comfortable and went above and beyond in sharing the many options available. I felt like his goal was more to satisfy his customer, rather than to just sell a vehicle. Mark was also very helpful and flexible in getting the price I was satisfied with. Tricia made certain I knew how to use all features in the car, even walked me through a setup over the phone. To my surprise, the financing process was even pleasant. Robbie explained everything thoroughly, sometimes even sharing his personal experiences. I'm so impressed with the level of customer care, especially the follow-ups after the purchase. I've now purchased two cars from Gray Daniels in the last 3 years, have had all of my service done there, and will continue. --A Happy 2013 Avalon Owner! More
I just purchased a new Camry and a new Avalon from Gray-Daniels. It was an extraordinarily fantastic experience. I am 63 years old, and I have never been treated with such respect in a buyer-seller re Gray-Daniels. It was an extraordinarily fantastic experience. I am 63 years old, and I have never been treated with such respect in a buyer-seller relationship. Randy Hudson, the salesperson, was a true professional. What impressed me with Randy was that he was concerned with finding the right vehicle, and not just trying to make a sale. He wanted to educate me with the different models, so that I could make an informed decision. And it was not just Randy, all the people that I came in contact with were both pleasant and knowledgeable with their product. Another thing that impressed me was the Ladies who supervised delivery. They knew that the electronics on the vehicles was overwhelming, and were patient with my daughter and me in instructing us about the "gadgets". They knew that it was too much for one time and so invited future questions. Even though the sale was completed, they were concerned with our future use of their product. Finally, there was the contract man, the closer, the money man. I wish I could remember his name, but he was great. He did not just rush through the paperwork. He wanted to be sure that I understood all the "fine print", and that is unusual. It has been a month that I made a fairly expensive purchase, and I have yet to feel any "buyer's remorse" at all. This is the first time in my life that I have spent this much money and didn't try to second guess myself afterwards. I made the right decision when I walked into Gray-Daniels Toyota, and I invite others to do the same. More
My experience at Gray-Daniels during the purchase of my new Tundra was great! My salesman was Jim Thompson, and I must say he was the best salesman I have ever had to deal with. He helped make my new purch new Tundra was great! My salesman was Jim Thompson, and I must say he was the best salesman I have ever had to deal with. He helped make my new purchase so easy. Robbie Edgar was great from the financial side. He explained in great detail all the numbers concerning my purchased. My overall buying experience was great! I only hope this great service will continue after my purchase. I would recommend this dealership to anyone looking to purchase a new vehicle. More
I dread going to car dealers, absolutely dread it! This time was different and much more pleasurable. Both Mr. Wilson and Sims contacted and met with me, after locating the vehicle I had requested via ema time was different and much more pleasurable. Both Mr. Wilson and Sims contacted and met with me, after locating the vehicle I had requested via email--it also helped that they were familiar with financing through USAA. Joe was friendly and efficient, while Ms. Brazell was fantastic in presenting my new Highlander to me. I am not a touchy-feely type of person, but I will admit that I did hug Ms. Brazell, because she saved me a lot of time in showing me the ends and outs of my new vehicle. Everyone was very helpful and knowledgeable and I will definitely recommend Gray Daniels to friends and family members. More
This was my first new car purchase. Robert Ogletree was extremely helpful and put me at ease. The entire staff was eager to please and had me in and out, driving away in my new Toyota in no time. Mary wa extremely helpful and put me at ease. The entire staff was eager to please and had me in and out, driving away in my new Toyota in no time. Mary was exemplary in setting up my entunes and Joe in financing had me laughing. The entire experience was very pleasant. More
Jim is a GREAT saleman. He was super nice and not pushy to sell a vehicle. I would also like to say being this way, We didnt mind buy two 2013 toyotas: one 4Runner, one Tacoma. This was the best car buying to sell a vehicle. I would also like to say being this way, We didnt mind buy two 2013 toyotas: one 4Runner, one Tacoma. This was the best car buying experience we have had at this dealership. More
My current Edge was having some superficial hail damage repaired. My rental car was a Camry and it drove like a dream, smooth, quiet and responsive. I decided to go trst drive a Venza as it was still not repaired. My rental car was a Camry and it drove like a dream, smooth, quiet and responsive. I decided to go trst drive a Venza as it was still not a compact car. I had no intention of buying a new car as the one I had was only 3 years old. I came to test drive a Venza only. Mr. Thompson was available to let me test drive. I immmediately fell in love with the Venza, but still did not plan on buying it. Mr. Thompson was so friendly and informed me of zero down, zero percent interest. I was still reluctant. When I turned my rental car in the next day I drove straight back to Mr. Thompson and drove home in my new Venza! He made it so easy and hassle free. More
Mr. Thornton was able to point me directly to the vehicle i wanted and worked magic to get me into it by the end of the day. i wanted and worked magic to get me into it by the end of the day. More
Robert was very professional from the beginning introducing himself and offering a lot of help on our choosing of our new car. Next was the Manager he explain very clear the pro and con of trading introducing himself and offering a lot of help on our choosing of our new car. Next was the Manager he explain very clear the pro and con of trading our car also very nice. The closing was good. Finally the girl that set up our phone and show us how everything work was very friendly and answers all our questions. Also Robert help moving all my thing from my old car and made us feel good. I will recommend Gray Danniels to all my friends More