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Gray-Daniels Toyota

Brandon, MS

4.6
376 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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104 Gray Daniels Blvd

Brandon, MS

39042

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Showing 376 reviews

August 01, 2021

Service advisor LaRaven Tucker, was very professional, courteous, and was very attentive to my needs. The young man who shares the office space with LaRaven, was super. He was the first person to approach More

by Della Gillespie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Gray-Daniels Toyota responded

Thank you for your kind comments for our Service Department, Della. We're delighted to receive your recognition here at Gray-Daniels Toyota, and we invite you again if there is anything further we can do.

July 21, 2021

Mr. Daniels is a great Salesman he did whatever I needed him to do to help me buy my car. He is very professional and very friendly , the other staff are great also Mr .J got too thank him for all h More

by Ashfordkatrina.1180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Gray-Daniels Toyota responded

Thank you for sharing your feedback with us, Katrina! We are so glad to see that our team was able to help you find the perfect car at the perfect price and that your brakes are working in top-notch condition again. Please let us know if there is anything else that Gray-Daniels Toyota can do for you.

July 20, 2021

I bought a Toyota on 6-30. I lost one of the key fobs. I have called 9 times for help. No call back yet. More

by Ccrane5
Customer Service
Recommend Dealer
No
Employees Worked With
Willard Allen
Jul 20, 2021 -

Ccrane5 responded

I have tried by phone, email and internet to get an appointment to come in for service to replace this key fob but no one responds to my calls. The service Robot indicates someone from the Service Team will be in touch but so far this hasn't happened. Service after the sale doesn't seem too important to this dealership once they have your money.

July 20, 2021

Have always used the service dept because of Justin Roberts. He is always spot on with everything concerning our vehicles. We have purchased several vehicles from Gray Daniels through Timmy Woo. As lon More

by bobmhr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Roberts.
Jul 20, 2021 -

bobmhr1 responded

Good folks mentioned above in the review. Justin Roberts and Timmy Woo.

July 17, 2021

Professional and knowledgeable staff. Service Rep was very friendly and professional. Service was performed in a timely manner. Service area was clean and provided plenty of run to work while waiting. More

by Wolf37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaRaven
Jul 18, 2021 -

Gray-Daniels Toyota responded

Thank you so much for sharing your positive feedback about us here at Gray-Daniels Toyota. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 12, 2021

Levorn and the staff of Grey Daniels Toyota were great and easy to deal with. It made for a smooth and easy process for purchasing a new car! More

by brob130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Gray-Daniels Toyota responded

Hi there, Thank you for taking the time to give us your review. Your satisfaction means everything to us, so we are thrilled to learn that you encountered a smooth and easy process. Enjoy your purchase and we appreciate your kind words. Thank you for choosing Gray-Daniels Toyota and we hope to continue to assist with all of your future automotive needs.

July 11, 2021

I took my wife’s Highlander in for an oilchange and the man came in and told me that I needed a front in alignment. He was the man who does the front in alignment. He told me that he saw wear on my tires a More

by stevia88770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 11, 2021 -

Gray-Daniels Toyota responded

Hello, Thank you for bringing this to our attention here at Gray-Daniels Toyota. As we're committed to delivering exceptional and honest service, we invite you to reach out to us with your preferred contact information, and our management team will be in touch with you ASAP. Sincerely, Customer Service Team Gray-Daniels Toyota

July 02, 2021

They were awesome and went out of their way to answer questions and make us feel comfortable and gain our trust for such a big purchase. Thanks to Levorn, Dwayne, and Zach. More

by ecclem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne, Zach
Jul 04, 2021 -

Gray-Daniels Toyota responded

Thank you for choosing Gray-Daniels Toyota! We are happy to know that our Sales Team provided you with a knowledgeable and comfortable experience. We look forward to working with you again!

July 01, 2021

Great Care and Service that Exceeded my Expectations. Very clean Dealership with professional service. Justin was very friendly, professional and showed me that he truly cared. Thank you Justin, continue More

by Tiger Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willard Allen
Jul 02, 2021 -

Gray-Daniels Toyota responded

Hi there, thank you for the incredible feedback for our team! We're pleased to know you had a wonderful experience with us. We appreciate your business and are here whenever you need help.

June 17, 2021

Service was quick and efficient. The service person was very friendly. I didn't have to wait a long time. The service waiting area was also very accommodating. More

by pabhorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Riles-Green
Jun 19, 2021 -

Gray-Daniels Toyota responded

Thank you for sharing your quick and efficient experience at Gray-Daniels Toyota. We're always happy to accommodate however possible. Have a wonderful day!

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