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Gray-Daniels Toyota

Brandon, MS

4.6
376 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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104 Gray Daniels Blvd

Brandon, MS

39042

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Showing 376 reviews

November 15, 2021

Pleasant experience at service department. My service advisor Justin is nice and professional. Satisfied with the service. More

by wd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Roberts
November 06, 2021

Great and friendly service. Will to work with any questions and concerns that I had. More

by Scsparks1337
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Lovern Daniels is an awesome salesman. Call Lovern Daniels at gray Daniels on a new car purchase at Gray Daniels Toyota. More

by Mississippiusry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Gray-Daniels Toyota responded

Gray-Daniels Toyota appreciates the 5-stars and kind words. The team is glad your experience was awesome. We look forward to future visits. Safe travels.

October 26, 2021

Very happy all the way around. Absolutely no pressure, no hassles. Levorn and Justin were genuine, which made this one of the best vehicle buying experiences we've had. More

by Honeybeast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jenkins
Oct 27, 2021 -

Gray-Daniels Toyota responded

Thank you for sharing how you had a pressure-free experience at Gray-Daniels Toyota. We're glad to hear it was the best time so far. Congratulations, and please do not hesitate to reach out if we can help with anything else.

October 19, 2021

Brought my 2010 Prius to check on a brake issue recall. I been reading a lot of noise online about a class action lawsuit involving 2010-2013 Prius's for brake booster problems and safety issues, that's what More

by bassbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy
Oct 21, 2021 -

Gray-Daniels Toyota responded

Hello, We have received your review and our management team will get in touch with you ASAP. Best, Customer Service Team Gray-Daniels Toyota

Oct 21, 2021 -

bassbarb responded

my phone number is 601-953-8088

September 10, 2021

I was very dissatisfied with technician that pulled my car out and around to bay for pickup. Not only did he gas it so hard once he did it twice. I do not drive my car like that and do not think it to be More

by Is3ofus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Gray-Daniels Toyota responded

Thank you for bringing this to our attention. This is not the typical service we strive to provide at Gray-Daniels Toyota. We would like to learn more about your experience so that we may ensure that everything is properly handled on our end. We will reach out to you soon to discuss this personally. Customer Service Team Gray-Daniels Toyota

September 06, 2021

We just had a traumatizing experience. Keith Sistrunk and Debbie Sherman were terribly unprofessional. Debbie Sherman took 5 hours to put my daughters information into the system on August 7th 2021. Come to More

by Mzjones22
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Sistrunk and Debbie Sherman
August 27, 2021

I appreciate the efficiency of the Service Department. Justin was courteous . The attendant that drove my van around did not remove the paper mat. Thanks More

by nellis3.ne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Roberts, Tony Hughes
Aug 27, 2021 -

Gray-Daniels Toyota responded

Your review made us smile. We love hearing that our employees, such as Tony and Justin, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Gray-Daniels Toyota, we will be sure to keep up our timely services and courteousness.

August 20, 2021

This place was recommended through a friend and I couldn’t have asked for a better salesman. Mr. Levorn was very informative and help as much a he could. More

by landontrott24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levorn Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Gray-Daniels Toyota responded

Thanks so much for the great feedback. We are glad we could help. If you need anything in the future, please reach out to us at Gray-Daniels Toyota!

August 17, 2021

Personal service and attention to detail with each visit. Justin answers questions clearly with an understanding of car care. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 28, 2021 -

Gray-Daniels Toyota responded

James, glad to learn that you are consistently impressed with our Service Team. Justin will be excited to learn about this review. Thank you so much for being one of our valued guests here at Gray-Daniels Toyota and we look forward to your next visit!

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