Gray-Daniels Toyota

Service employee, Justin Robert's was professional, courteous, and he always has a smile. We drive from Utica to Brandon because of the service performed at Gray Daniel and because of the wonderful courteous, and he always has a smile. We drive from Utica to Brandon because of the service performed at Gray Daniel and because of the wonderful people that they employ. We tell all our friends that the service there is worth the drive. We moved here from Michigan several years ago, tried several dealerships but Gray Daniel in Brandon made us feel welcome. Fair prices and great service keeps us coming back.. We're just waiting for those Tundras to hit the lot! More

They are always timely. Everybody I have dealt with are exceptionally nice and accommodating. They have always taken care of what I need and I trust them completely Everybody I have dealt with are exceptionally nice and accommodating. They have always taken care of what I need and I trust them completely More

Prompt attention to my issue and it was handled most professionally by the service department. I dealt with service advisor Justin Roberts and everything went smooth. I look forward to future visits at professionally by the service department. I dealt with service advisor Justin Roberts and everything went smooth. I look forward to future visits at this dealership. More

Bought a Camaro and asked about an ac leak before I purchased. I was told it was ok. A week later the ac stopped blowing cool. They refused to do the repair since I didn’t buy an extended warranty. I r purchased. I was told it was ok. A week later the ac stopped blowing cool. They refused to do the repair since I didn’t buy an extended warranty. I regret buying the car. I tried to buy my trade in back and was never given an opportunity to discuss it. They only gave me 6k for it in a trade and turned around and listed it and it was over 8k. He said he had $2000 in from repairs which included tires. No way he spent $2000 on tires. Nothing was wrong with the car to total $2000. I felt like I was ripped off. I asked him if he would buy the new one back and he said yes but offered $3000 less than I just bought a week ago. Beware of the lies that they tell! They also told me the day I was looking at it that someone else had showed up to look at it. If I left the dealership then they would let the other person have an opportunity. The car had been there for more than 2 weeks. What is the chances that someone else showed up exactly when I did. They are unwilling to help me in any way. Yes, I made a bad decision and felt pressured. Boy am I learning from that. Kieth Sistrunk was the manager I was dealing with and his daughter actually the sales person. It was a bad experience all around! Buyer beware! More

The salesman told me " He didn't sell "xxxx cars" to anyone when I asked to let my mechanic look the vehicle over if I test drove it. The last 2 owners kept the car 1 year 2 months, and 1 year 1 month, anyone when I asked to let my mechanic look the vehicle over if I test drove it. The last 2 owners kept the car 1 year 2 months, and 1 year 1 month, respectively. This is why I wanted my mechanic to check the car. His attitude and the short time span ownership of this car made me never want to do business with this dealership. More

Sales people are great but service department is awful The service manager wouldn’t even call me back The service manager wouldn’t even call me back More

The dealership was very easy to deal with and did everything they said they would do. everything they said they would do. More

Very professional and friendly staff. Set up the service online and it was done very quickly. Set up the service online and it was done very quickly. More