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Gravity Autos Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
3.5
43 Reviews
At Gravity Autos Jacksonville, we’re more than just a car dealership — we’re your partner in finding the perfect luxury vehicle. With a proven reputation for excellence and a customer-first approach, our team is committed to making your car-buying experience smooth, transparent, and enjoyable from start to finish. Browse our hand-picked inventory of high-quality pre-owned cars, trucks, and SUVs right here in Jacksonville, FL. Whether you’re scheduling a test drive or exploring financing options, we’re here to help every step of the way.
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10575 Atlantic Blvd

Jacksonville, FL

32225

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Showing 43 reviews

December 19, 2025

Everything was great except financing was too slow Only one finance manager who was slow to respond due to customer flow More

by Smyers0229
Recommend Dealer
Yes
Employees Worked With
Marcel
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Dec 19, 2025 -

Gravity Autos Jacksonville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gravity Autos Jacksonville!

December 17, 2025

This dealer was great to work with, impressed with the quality of used vehicles and the ease of doing business with them. More

by ADONIS.PASEIRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Cebula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Gravity Autos Jacksonville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 12, 2025

Awful had spot,salesman not in office. Took them an hour to find the key. Then another 2 hours to finally close the deal. Said the would take off the damaged tint off front windshield. Del More

by cardinell1004
Recommend Dealer
No
Employees Worked With
Nick- he was nice but new, and Ken. Bad, long, not good costumer service.
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Dec 17, 2025 -

Gravity Autos Jacksonville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 10, 2025

Sales manager and I were able to make a deal on desired vehicle. Amy was wonderful with communication and getting everything ready for my arrival. More

by wloyd2k1
Recommend Dealer
Yes
Employees Worked With
Amy
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Dec 11, 2025 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2025

If I could do it all over again I would not, we agreed on one price then once my ride left they switched it up as if I had choice, I was there 6 hours and left with a dirty car because I was tired of being t More

by SENETHAG1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Cebula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Gravity Autos Jacksonville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 03, 2025

They did work really hard to make this happen for me! They are also very nice people, very friendly and knowledgeable! More

by adro41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Cebula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo is the champion!
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Jan 08, 2026 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 01, 2025

Beware! My husband purchased a car from this dealership and it turned out to have extensive rust on all major components on the underside of the vehicle rend More

by brittd446
Recommend Dealer
No
Employees Worked With
Fred and Tabi
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Dec 05, 2025 -

Gravity Autos Jacksonville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 05, 2025 -

brittd446 responded

Thank you for the response. Your management team is already fully aware of our situation, and we have been in direct communication with multiple members of your staff. We have email correspondence with Fred, as well as text communication with Ron. We have also included Nancy in our most recent outreach. A signed mutual rescission agreement from us has been in all of their inboxes since Tuesday, December 2nd at 7:06 PM EST. We have clearly and repeatedly stated that we will comply with your requests as soon as the agreement is signed and returned to us. It is necessary that this agreement be formally signed—rather than relying on an informal email acknowledgment—because any valid rescission requires specific terms and deadlines to be enforceable and to ensure both parties’ responsibilities are clearly documented. At this time, we are simply awaiting your team’s signed copy of the rescission agreement so we can proceed with the reversal of the sale, which your management has already guaranteed would take place. Thank you.

November 27, 2025

initially the running of numbers went fantastic. Going into finance as an out of state customer was incredibly brutal. Numerous calls, unresponsive texts. We finally reached the finish line. Now, More

by daniel.kim.lopez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred
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Nov 30, 2025 -

Gravity Autos Jacksonville responded

Daniel, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to ensure that all our customers leave happy, and it's disappointing to learn we missed the mark here.

Nov 30, 2025 -

daniel.kim.lopez1 responded

We have also found extensive flood damage on the vehicle. We have contacted our insurance provider and lender and an attorney.

November 23, 2025

THEY WORKED HARD TO GET ME FINANCING AS A BUSINESS LLC. MY NEW CAR IS GREAT. BETTER THAN I EVER THOUGHT. TABI, RON, Adam did great by me. More

by scrummasterkhris
Recommend Dealer
Yes
Employees Worked With
TABI
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Nov 23, 2025 -

Gravity Autos Jacksonville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 20, 2025

Once I purchased my vehicle, I never heard back from the dealership, even though I still had concerns. Very unprofessional. More

by domoniquejw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katherine Cebula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Anker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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Nov 24, 2025 -

Gravity Autos Jacksonville responded

Domonique, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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