Katherine Cebula

Poor communication. Lying about deliveries and other items is unacceptable. xxxxxxxx through and through. This is the Jacksonville location and management is cheap and s Lying about deliveries and other items is unacceptable. xxxxxxxx through and through. This is the Jacksonville location and management is cheap and screws you with unnecessary up charges. Par for the course with used car sales people being the dregs of the earth. More

by brianw9 Verified Customer Verified Customer

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If the dealer as a whole paid more attention to detail they would not only provide better vehicles but the service would be better too. Super nice salesman and general manager just didn’t have the car rea they would not only provide better vehicles but the service would be better too. Super nice salesman and general manager just didn’t have the car ready when I informed them 48 and 24 hrs in advance and told them I was leaving and traveling five hrs to see the car. The car was not vacuumed, conceptually it wasn’t in 100 percent good shape, should have been addressed before I addressed the issue. Seems someone within the company is settling for presenting mediocrity Appreciate their kindness’s and willingness to negotiate so all parties were happy but honestly.raise your standards you can be better. More

by rpthree Verified Customer Verified Customer

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Totally satisfied good job Mike I will be glad to come back and buy another car and recommend a friend back and buy another car and recommend a friend More

by breadfordhall Verified Customer Verified Customer

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Out of state purchase was a smooth transaction. Deliverables were as advertised.. Would consider again for future purchases. Deliverables were as advertised.. Would consider again for future purchases. More

by ITRAYNC5308 Verified Customer Verified Customer

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terrible follow through- lost the deal because they couldn't get paperwork to me and had no urgency to respond to requests. couldn't get paperwork to me and had no urgency to respond to requests. More

by tsanctis Verified Customer Verified Customer

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Pretty bad dealership, shipped my car to the wrong address. Aldi, Henry and Sebastian aren’t good salespeople. Sold me a car that did not pass inspection. Forced me to have to spend 1k+ on a rental ca address. Aldi, Henry and Sebastian aren’t good salespeople. Sold me a car that did not pass inspection. Forced me to have to spend 1k+ on a rental car because they didn’t ship my car right. Do not buy from them. More

by The ticket Verified Customer Verified Customer

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I enjoyed the salesman Don. But please watch out for the detailing area if your vehicle isn’t new. My husband drove my car home from the dealership and didn’t pay attention to d But please watch out for the detailing area if your vehicle isn’t new. My husband drove my car home from the dealership and didn’t pay attention to detail. Inside my vehicle was drawn crayon/lipstick smashed in the seat. The shade clip was broken and the tire had been plugged. None of this prevalent upon the test drives. Not was it there before going to the detail area. I was xxxxxx when I got home after profiling with my vehicle. More

by blaverne1971 Verified Customer Verified Customer

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Smooth transaction and a clean great vehicle. Did not take all day either which is always appreciated Did not take all day either which is always appreciated More

by cnwoodard Verified Customer Verified Customer

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I had an amazing experience with Stedman the sells man and Ron the manager at Gravity Auto. They both had excellent customer service. I came in wih nothing and left with a car with a 0 down payment and cr and Ron the manager at Gravity Auto. They both had excellent customer service. I came in wih nothing and left with a car with a 0 down payment and credit of a new tag with also bad credit they was able to still make it happen to where I left with a smile on my face. I will definitely recommend this car dealership to anyone. They was straight forward and if you got the time they gone make sure you leave with something, as long as you can be committed to your ownership of the car. Great people, and nothing but good vibes. More

by mcnair.aj23 Verified Customer Verified Customer

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Dealer ship was pretty smooth no complaint the guy that works there name Donovan Soulja needs a raise💯 works there name Donovan Soulja needs a raise💯 More

by donovan00thompson Verified Customer Verified Customer

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