Gravity Autos Jacksonville

Good experience and eager to help its customers Great experience. My sales lady was very helpful. They were patient and answered all of my concerns. experience. My sales lady was very helpful. They were patient and answered all of my concerns. More

Sub par all around. I drove 5+hours to be hustled into a lemon...the mngr called and all of a sudden the price was on a nose dive after I left, no surprise. I had to alm I drove 5+hours to be hustled into a lemon...the mngr called and all of a sudden the price was on a nose dive after I left, no surprise. I had to almost beg not to buy a lemon to get my deposit refunded correctly. Just not what i expected when you know someone is traveling out of state to make a cash purchase...Thanks for trying but I'll stick with the Gravity Autos in my local area, always timely service, knowledgeable staff, and top quality vehicles. Not all locations are ran the same More

I enjoyed the salesman Don. But please watch out for the detailing area if your vehicle isn’t new. My husband drove my car home from the dealership and didn’t pay attention to d But please watch out for the detailing area if your vehicle isn’t new. My husband drove my car home from the dealership and didn’t pay attention to detail. Inside my vehicle was drawn crayon/lipstick smashed in the seat. The shade clip was broken and the tire had been plugged. None of this prevalent upon the test drives. Not was it there before going to the detail area. I was xxxxxx when I got home after profiling with my vehicle. More

I purchased from out of state so maybe that's why my experience wasn't the best. Everytime I talked to someone new with the same question I got different answers. Unprofessionalism, nonchalantness, and experience wasn't the best. Everytime I talked to someone new with the same question I got different answers. Unprofessionalism, nonchalantness, and not keeping me update with the status of my car was my biggest problem. I still have not received my car I just hope that it's in mint condition like they said it is More

I was quoted 15k over asking price on vehicle. Worked out a deal with manager, then ignored for 4 days when asking when vehicle would be delivered. Worked out a deal with manager, then ignored for 4 days when asking when vehicle would be delivered. More

Honestly, for an exotic dealership. This has gotta be one of the worst dealerships that I have ever seen or experienced. 24k for a Challenger that these people didn't even have ready t This has gotta be one of the worst dealerships that I have ever seen or experienced. 24k for a Challenger that these people didn't even have ready to sell. Some of the inside looked absolutely disgusting. It was a sale late at night but I was told to bring it back in for it to get "cleaned" they must have a blind man running the show because the car still looked like trash after being "detailed". And that's not even talking about the fact that they failed to provide the financing company. Basically half of the information that I had already filled out on forms, me and my cosigner had to deal directly with the financing company to provide all the necessary information that the dealership failed to provide.. like seriously how do you forget to send a drivers license on a auto loan? More

Purchased online but asked lots of questions to each Mgr and made my mind up by that. But when delivered (late) found I was lied too. Not cleaned OR serviced. I guess these xxxxxxxx are keeping alive the no and made my mind up by that. But when delivered (late) found I was lied too. Not cleaned OR serviced. I guess these xxxxxxxx are keeping alive the notion that used car dealers are CHEATERS! More

Great experience. The team at Gravity worked with me to get me into the car that fit my budget and needs. I could not have been more pleased. The team at Gravity worked with me to get me into the car that fit my budget and needs. I could not have been more pleased. More

Excellent dealership. Honest, straight to the point, no nonsense! Very thorough, took time to answer and questions or concerns. Honest, straight to the point, no nonsense! Very thorough, took time to answer and questions or concerns. More

Gravity has very nice vehicles with low mileage to choose from. Ron, Tabi, and Aldi were very helpful with taking care of our needs. from. Ron, Tabi, and Aldi were very helpful with taking care of our needs. More