Grapevine Dodge Chrysler Jeep

The service department is great! Always keeps me informed of the progress, and arranges a ride if needed. Always keeps me informed of the progress, and arranges a ride if needed. More

Dakota is always helpful! There is a location closer to me but I prefer to drive to Grapevine due to the great customer service I receive there! Thank you for being friendly! There is a location closer to me but I prefer to drive to Grapevine due to the great customer service I receive there! Thank you for being friendly! More

Always friendly and accommodating! Any time any of the staff walks by while I am waiting for my Jeep they all smile and ask if I need anything. Any time any of the staff walks by while I am waiting for my Jeep they all smile and ask if I need anything. More

Excellent customer service, nothing was too much trouble, great communication I think the service rep was Oleg he was very nice great communication I think the service rep was Oleg he was very nice More

Terry in service treated me with incredible care. He made sure all issues were addressed well. He made sure all issues were addressed well. More

The dealership made the deal happen over the phone and email. Cheyne Peck was professional and walked us through the process and we got the deal done all in one evening. Cheyne appears to take his custo email. Cheyne Peck was professional and walked us through the process and we got the deal done all in one evening. Cheyne appears to take his customers service seriously and asked us to call him directly if we have any issues or questions. The NRH dealership lost our business earlier in the day and Grapevine earned it. More

Service was quick and they communicated with me daily on app updates. Getting a rental was also an easy process. app updates. Getting a rental was also an easy process. More

The customer service was excellent and they replaced everything back the way it was. Took care of every situation everything back the way it was. Took care of every situation More

Great customer service and took good care of my car. . i like the video recording that tell me what else I need to fix . i like the video recording that tell me what else I need to fix More

Staff is awesome. Prices are very high! Next time I need service, I will quote multiple AAA approved repair suppliers. Prices are very high! Next time I need service, I will quote multiple AAA approved repair suppliers. More