Grapevine Dodge Chrysler Jeep

I reached out to the dealership online and heard back in a very quick time that the dealer had the vehicle I was interested in on-site and would I like to come out for a test drive. Although the dealer was a very quick time that the dealer had the vehicle I was interested in on-site and would I like to come out for a test drive. Although the dealer was 30 miles from my house, given the quick internet response, I felt obliged to give them an opportunity to win the business. Upon arrival, I was immediately met by a fairly knowledgeable, although a little in experienced salesman, who spent time personally walking me through the vehicle and showing me all the "bells and whistles." So far, so good! After a fairly thorough review of the vehicle, I asked to go on a test drive (which was my original intention for coming out to the dealer...at their request mind you). The response I received was it was the owner's policy to not allow test drives on this particular vehicle (Grand Cherokee SRT8) unless a deal on pricing has been agreed. My response was, while I am clearly interested in the vehicle, I was uncomfortable agreeing to a price until at least driving the vehicle. I also indicated I test drove a Range Rover Sport Supercharged the day before and a Cadillac Escalade earlier that morning, neither of which required me to agree to a price in advance of test driving. I am shocked to think a dealer would require a well qualified buyer, who made an appointment for a test drive, to agree to a deal prior to driving the vehicle. I should also mention, I have a master’s degree in business and am a partner in a big 4 accounting firm. I arrived to the dealer in a suit directly from my office. I suggest you find another dealer that isn't involved in unscrupulous business practices and doesn't pride itself on the "bait and switch." More

Awesome car buying experience. The people were very friendly, and courteous. Our salesman Bob Hocker was very knowledgable, and down to Earth. Chad Ivie was very supportive in getting us the best deal friendly, and courteous. Our salesman Bob Hocker was very knowledgable, and down to Earth. Chad Ivie was very supportive in getting us the best deal possible. The entire team was very dilligent in getting us in a vehicle we would be happy with. I would highly recommend Grapevine Chrysler/Jeep/Dodge, and will continue to do business with them. Bob Hocker # 207543 More

We received great service from karl. He really was professional in everything he did. We got a great price for our trade and our new ramm 1500 4x4 crew cab.we have already recommended this dealership professional in everything he did. We got a great price for our trade and our new ramm 1500 4x4 crew cab.we have already recommended this dealership to two people.Chad the new car manger is very niceand helpful. If you have any problems he is there for you. More

Thanks Nona, a pleasure to have service done as usual. Everything was perfectly attended to. I know a few dealers that could take lessons from you guys... Jason134981 Everything was perfectly attended to. I know a few dealers that could take lessons from you guys... Jason134981 More

I had a great experience with the used car department. I had a great experience with the used car department. Karl Schmitt and the rest of  Grapevine DCJ dealership crew really make a customer or friend I had a great experience with the used car department. Karl Schmitt and the rest of  Grapevine DCJ dealership crew really make a customer or friend feel right at home. I would absolutely recommend the Grapevine DCJ dealership to friends and family for any vehicle service, new or used car purchase. Thanks for the great deal on #207234.....Proud owner of a new Jeep Wrangler  More

Great experience working with JASON EAGLES and DEAL # 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. 207835. The whole dealership made the entire experience outstanding! We will definitely be back in the future I'm sure. More

The BEST People to work with and Cars for the money. This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health pr This is the place to buy your next vehicle!!! The past year has been a rough one with difficult transitions, disappointments and serious health problems. This for a child who has already been dealt more than her share, suffered more than most of us could handle or deserves to. Now 16, this year has brought a whole new set of challenges with a future that looks to be more of the same. Through it all, she remains hopeful, loving and willing to smile. If anyone deserved a “priceless” moment of happiness; a special, unexpected gift this holiday season, she did. I began searching the Dodge Calibur she liked even though credit and cash were going to be a challenge. I had little confidence in being able to deliver this gift, but wanted to at least try. I found a really nice car for the price on their website with financing offered to all. My husband and I met with Karl A. Schmitt, our new friend in the car business. Karl and the finance staff were willing to work with us despite our challenges (when many others would not), treating us with the utmost respect and understanding of our less than perfect situation. We were able to purchase the car she wanted at a good price, fulfilling our daughter’s wishes and ours. In this day, it is a challenge to find businesses who offer little more than a callous transaction; our car buying experience with them was much, much more. They not only sold a vehicle, they sold parents of a young girl the opportunity to provide some sunshine to brighten her world…big, bright car bow included. They will have our business from now on, and if you would like to have a quality car buying experience with people that provide more, I suggest that you go and see them. More

The process was very smooth. The salesperson (Jerimiah) listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I listened to my requiremnts for price, vehicle features and options. Upon selection, Finance was very smooth and honest. This is the second vehicle I have bought from this dealership in less than a month. Love this place! More

My advisor Nona RO# 134898 has always taken great care of me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she me when I need service. I communicate with you via e-mail and she always gets back to me. Her attitude is always upbeat, she's professional, and she explains things in detail. A positive reflection on the dealership. Thank you, Mike McGeehan More

Transaction #206554 excellent service, will highly recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which recommend. We orginally came in to drop my truck off for service. Upon arrival, greeted by Jerimiah in sales. He was not a pushy salesman type which led us to inquire about the chrysler 300. After informing him what we wanted our payments and down payment to "not to exceed", he was upfront and honest that the deal would be tight as we had negative equity in our trade-in. The experience was the best I have ever had. Our positive experience continued with the finance department. We worked with Karim Jaffer on our financing. He was very friendly and made my wife and I very comfortable. He had a great sense of humor yet was the most professional when it was time. I will recommend this dealership to everyone I know. When the time is right, I will be buying another vehicle from this dealership. More