Grapevine Dodge Chrysler Jeep

This is the worst dealership I have ever encountered. I've never been treated before with the upmost disrespect. Of course, when I was sold the car the sales person was friendly -to the point of being so I've never been treated before with the upmost disrespect. Of course, when I was sold the car the sales person was friendly -to the point of being so fake- I had to come back the next day to sign more papers and thats when things got ugly. I was treated like they did me some favor for selling me this car (that by the way has been back into the shop 8 times since I've had it 3 months) The service department is no better. They are rude and never call you when they say they will. PLEASE DO NOT BUY FROM THE DEALERSHIP unless you want heartache! More

I'm not sure how 'I'd like to test drive an Avenger and a Charger' turned into 'I'd like you to waste over an hour of my time suggesting cars I don't want, walking me all over your lot, and let me wait in yo Charger' turned into 'I'd like you to waste over an hour of my time suggesting cars I don't want, walking me all over your lot, and let me wait in your office while you work numbers even though I'm not buying today'. I was so turned off by my salesperson's approach. I told her several times I was not buying today, and that I was trying to find the best car for me. I will not be purchasing at this dealership. I felt like they were trying so hard to nail a sale, they completely lost sight of what customer service is. More