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Grapevine Dodge Chrysler Jeep

Grapevine, TX

4.7
914 Reviews

2601 William D Tate Avenue

Grapevine, TX

76051

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914 Reviews of Grapevine Dodge Chrysler Jeep

May 27, 2024

Well this is my 3rd attempt using this dealer rating service So here we go again bragging on the service department at this dealership Note we have a dodge jeep dealership 9 miles from our house but More

by davidwself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
May 26, 2024

Loved this dealership. No xx and made us feel like family we will return here More

by ra_bruton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Lewis, Thomas Whitehead
May 27, 2024 -

ra_bruton responded

The whole Buying experience was AWESOME. Could not have had a better time at a dealership. Everyone we meet welcomed us. Out of all the cars I have bought in my life time this was by far the best, shortest time frame there, NO xx from the sales manager. He brought us multiple deals to choose from and not just one like most dealers. I would personally like to acknowledge Michelle Lewis our sales rep. Very nice, polite, understood what we were looking for and what we wanted. She made us feel like we were part of the Grapevine Dodge family. And because of that we will return for our next car purchase. She's a keeper. Thanks Rodney Bruton

May 26, 2024

They were very professional and so far it seems like they have fixed the problem. I hope that trend continues. More

by csparling65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Verhine
May 26, 2024

Service department kept me aware every day regarding the status of my vehicle. Great communication. Car was washed and interior cleaned when I picked it up. I can recommend Grapevine Jeep without hesitat More

by perryl99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
May 25, 2024

I brought my 2020 Grand Cherokee here after going to the dealership in Frisco. The quality of service here was 100% better. My service advisor, Heather, is truly 1st class. She understands how important com More

by TXtankslapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gantt
May 24, 2024

Grapevine Dodge service department has excellent service. Always a good experience when I service my truck. More

by carreoncarlos51
Recommend Dealer
Yes
Employees Worked With
Rich
May 20, 2024

Rich was amazing to work with. Very fast and friendly making the experience wonderful and they were quick More

by miller297283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
May 20, 2024

Madeline was great and helped me throughout the visit. Prior dealership didn’t do the work they said they did but Madeline took care of everything for me. Thank you Madeline! More

by 44hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
May 18, 2024

I' ve had a great experience at Grapevine Dodge Chrysler. Service was exceptional. Thank you, Rich. More

by dannymaynard45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
May 15, 2024

Thank you for having Terry as my service person for my new Rubicon. He is knowledgeable, friendly, communicative and professional. We appreciate him! More

by mcbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did Not work with sales; we worked with Terry in Service at Grapevine Jeep.
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