Grapevine Dodge Chrysler Jeep
Grapevine, TX
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1,042 Reviews of Grapevine Dodge Chrysler Jeep
Salesman,Eric was great, had the vehicle I wanted in stock with no need to order. When I arrived he had vehicle ready for test drive and inspection. The process was easy with the financing department t stock with no need to order. When I arrived he had vehicle ready for test drive and inspection. The process was easy with the financing department taking great care to meet my expectations. More
As a service advisor, Oleg kept me well informed and Brie made the loaner return very smooth. Thank you for taking the stress level way down. made the loaner return very smooth. Thank you for taking the stress level way down. More
I took my truck here after a bad experience at Autonation NRH thinking the service would be better. I have had to take my truck back multiple times for incomplete repairs or repairs that caused other problem NRH thinking the service would be better. I have had to take my truck back multiple times for incomplete repairs or repairs that caused other problems ranging rattles to engine noise due to a failure to reinstall the firewall boot. The communication from the service advisor has been terrible during every visit. My repair journey started April of 2025 and has gone on till January of 2026. It’s been repeated and new issues that came up but it’s only been a total 5 simple repairs and 2 recalls and 10 months of take backs. It’s to the point I’m just done they wore me down I give in I’ll just deal with the rattle in my headliner after 3 attempts to repair it when I had no rattle before the sunshade was repaired. I’m to a point I’m not sure I want to keep my truck due to the displeasure they caused me and what I feel is lack of concern over a rattle. It’s an $87,000 truck that was rattle free till the worked on it. So going forward I will return to Classic in S Arlington which is very inconvenient to me but they took care of every issue I ever had on my 2018 and 2020 Wrangles and my 2020 Ram. It really is hard to find a great service center and as of now the dismissive treatment I’ve been receiving from their lack of being able to solve the problem they caused was the last straw. Customer first is gone and so is this customer. I’ll take my business elsewhere in hopes of finding that great service one should expect. More
Misleading and dishonest pricing. Tried to purchase a 2025 Jeep advertised on their website and they do not disclose they ad $2998 worth of worthless addendum items to any advertised Tried to purchase a 2025 Jeep advertised on their website and they do not disclose they ad $2998 worth of worthless addendum items to any advertised special. Avoid this dealership More
In January, 2026, I brought my 2020 Jeep Grand Cherokee Hemi in to Grapevine Dodge Chrysler Jeep for a recommended coolant flush/replacement plus oil/filter change and replacement of motor mounts. As alwa Hemi in to Grapevine Dodge Chrysler Jeep for a recommended coolant flush/replacement plus oil/filter change and replacement of motor mounts. As always, my usual service rep, John Verhine, was prompt and professional in our dealing. He is always efficient and doesn't promise anything he can't deliver. I will ask for John each time I return to service my vehicle at Grapevine Dodge Chrysler Jeep in Grapevine, Texas. More


