Grants Pass Toyota

Last oil change on 2014chrysler300 the wrong oil filter installed and red dash light on and I did not want it started all they wanted was it moved so they could get back to work they took it to their servi installed and red dash light on and I did not want it started all they wanted was it moved so they could get back to work they took it to their service and mechanic could not find the problem they then drove it to Chrysler dealer and it had the wrong oil filter installed no apology or anything never should gone back but wife took it there and New employee squirted oil all over inside engine compartment while the rest of crew laughed out loud while he tried to clean it up sounds like a game to them Maybe they should hire people who take pride in their work More

Happy & Satisfied This was my 3rd purchase or lease from this dealer. This was by far the easiest & simplest. I was fully satisfied with the whole experience. I was ve This was my 3rd purchase or lease from this dealer. This was by far the easiest & simplest. I was fully satisfied with the whole experience. I was very happy with the help from Bryce Metcalf, the Sales Consultant as well as Kent Burrow who handled the financial end of it. They both went the extra mile to ensure that I was happy. A special thanks also to Ashton who found my vehicle and brought it in. An A+ job by all. You can expect this kind of treatment from this dealership! Thank you!! More

Failure to properly diagnose and repair my vehicle resulted in my being stranded at night along I-5 50 miles north of Sacramento. My engine in my Sienna van was destroyedand it was rendered fit only resulted in my being stranded at night along I-5 50 miles north of Sacramento. My engine in my Sienna van was destroyedand it was rendered fit only for auction. I am a senior citizen woman and I was very, very scared as I sat in the dark waiting for nearly 3 hours for a tow truck. This could all have been avoided if a simple, physical inspection of my vehicle had been done instead of running through the computer and driving it for 6 miles. More

We have been doing business with Wheeler Toyota since 1997, most recently purchasing a 2012 Tacoma today. Every time, we have had an excellent experience. As always, Kevin Newins provided great service 1997, most recently purchasing a 2012 Tacoma today. Every time, we have had an excellent experience. As always, Kevin Newins provided great service. He went to great lengths to find the exact truck we wanted. He is very knowledgable, but most importantly, he listens, he is always respectful and easy to work with. The same goes for Mike in Service, Seth in the Quick Oil Change shop and Jeff in the parts department. They are top notch and have always provided excellent customer service. More

Great car-buying experience. Sales staff were committed to making sure we got the vehicle that was right for us, to the point they let us take home vehicles to try-out before committing to buy. Entire buyi to making sure we got the vehicle that was right for us, to the point they let us take home vehicles to try-out before committing to buy. Entire buying experience was smooth, easy & FUN! Ended up with a great vehicle at a great price. No problems with the vehicle (purchased 1 year ago) or the entire transaction. Thanks, Wheeler! More

I have been looking for a car online for about 6 months. I live in Brookings and drove over to Medford to doctor appt. and my car broke down. I had been talking to Scott a couple days prior to my appt. abou I live in Brookings and drove over to Medford to doctor appt. and my car broke down. I had been talking to Scott a couple days prior to my appt. about a 2010 Maxima but wasn't expecting to do my purchase that day until this happen. I panicked and called Scott from my doctor office and explained what had happened and if possible we could do this that day. He handled me great (my panic mess that I was). It was his day off and he went over and beyond to help me the best he could. To make a very long story short the next day I had a 2010 Maxima and they took my broken down car as trade in eventhough it was broke down. They even went and towed it from my doctors office. The transaction went quick, and I even got to go shopping and get shoes for my daughter in the middle of all the paperwork! LOL I definitly recommend Wheeler Toyota and Scott Weigant for any car buying situation. One more thing I have to mention....my brother bought a new Tundra from Wheeler a couple years ago. He had some problems with the truck (his fault) and actually was the same time I was buying my car his truck was in the service department getting fixed all under warrenty! He was very happy with the warrenty service you provided plus they gave hime a loaner car to come back home to Brookings till they were done. Excellent!! Good job Wheeler Toyota and Scott too! :) More

The service I received was amazing and quick. Most of the transaction was done over the interent and/or phone. From the time we drove onto the lot until the time we left the lot with our new car was 2 hours! transaction was done over the interent and/or phone. From the time we drove onto the lot until the time we left the lot with our new car was 2 hours! Everyone was extremely helpful and we were not pressured intp adding all kinds of extras onto our car that was not wanted. Scott was very imformative and has even called to check on us and how we are liking the car. The financial part of was very quick and the rep we dealt with (John) was very knowledgeable and not at all pushy. I would diffently buy another car from Wheeler toyota and recommend family and friends! Thank you wheeler toyota staff was such an amazing car buying experience... More

This was the easiest car deal I've ever made. The salesman let us take the car on a test drive by ourselves, which is really low pressure. He was easy to negotiate a fair deal that made sense to both salesman let us take the car on a test drive by ourselves, which is really low pressure. He was easy to negotiate a fair deal that made sense to both parties. He bought us lunch while we waited for paperwork. They filled our tank when we left. We will be back when it's time to shop again! More

Scott Wygand at Wheeler Toyota of Grants Pass got our business, you know that second biggest purchase we consumers make, trumped only by a home purchase. The competition in SW Oregon is not great, so a business, you know that second biggest purchase we consumers make, trumped only by a home purchase. The competition in SW Oregon is not great, so a simple comparison of our experience does not fully praise Wheeler. We did not know Wheeler has an art museum like display dealership building. Had the price and offering been right we might have purchased from the Coos Bay Toyota dealership whose building is subsiding into the marshland. My wife and I wasted our time and sacrificed our dignity driving our elegant white convertible 1990 Jaguar XJ-S near mint classic collection fun car and being offered $3,000 in trade for a still to be described Toyota Tacoma pickup. Respect. The customer gets it a Wheeler and with Scott Wygand. Did we write CB Toyota to complain, indeed we did and they never understood a word, still offering to offer something they did not have and did not even understand. We hope they enjoyed the ride they took in our Jag ... they asked for the keys to inspect the car, but did not tell us they were going to drive it. We had to request several times to get our own keys back and escape. In the parking lot we found the Jag parked at a different angle in a different location with the window left part way down (for bird droppings we suppose). At Wheeler we were treated well, like somebody spending a great deal of money on a carefully considered purchase of something we would drive and thereby entrust our lives. Are all Toyota trucks alike? Are all white babies named Sam? If that one snuck by you, shop anywhere, expect your money not to do any talking, and you didn't read this review anyway. Since you got this far, try Wheeler Toyota ... they might get it right for you too. More

I am still doing the happy dance. I love..LOVE my 2012 Toyota 4 Runner that I just got from Wheeler Toyota. I was on the internet looking at new and used vehicles for a 4 Runner. I went to a total of 4 ca Toyota 4 Runner that I just got from Wheeler Toyota. I was on the internet looking at new and used vehicles for a 4 Runner. I went to a total of 4 car dealerships and Wheeler won me over. They had a great selection of vehicles, and were willing to go out of their way to order to my specs. I was constantly calling them and bugging them and they were always pleasent and helpful no matter how many times I called and asked questions. I drove to Coos Bay and what a waste of time. Even a friend of mine who purchased from them told me not to go...but I did. Lesson learned, word of mouth at the Coast is Golden (listen to your friends). I was contemplating even driving to Portland until Scott from Wheeler came through and got me my new ride! At another dealership in Medford the guy who was "trying" to help me looked like he slept in his cloths and I couldnt stop lookig at the big food stain on his shirt. It was way too distracting and their prices were "outrages" just because they were in Medford, seriously???? At another dealership I even had a dealer tell me I was too picky for what I wanted in a vehicle. Major turn off. They didnt even have any SUV's in stock, UGH! They could of told me that when I called first instead of having me come in. Bottom line...after weeks of me searching around on the internet in CA/Nevada/Oregon and Washington I ended up going back to Wheeler where I originally purchased my first 4 Runner in 2001. I am glad I went back and I love my new ride. Great pricing on the cars, great customer service and yes I kick myself for even waisting my time looking for elsewhere! My ten year warranty totally rocks! More