Grants Pass Toyota

Worst dealership ever, employees rude and always passing blame. Spend you money somewhere else these people don’t deserve your business and you will be sorry! blame. Spend you money somewhere else these people don’t deserve your business and you will be sorry! More

i feel i had a classic bait and switch played upon me last weekend....made an appt to buy a 2006 highlander got all my financing ready then hey i was informed the highlander was sold last week although last weekend....made an appt to buy a 2006 highlander got all my financing ready then hey i was informed the highlander was sold last week although the ad for the vehicle was still active on website... i was also offered an inferior vehicle.....at same price......if it was not a bait and switch it was complete incompetence......both are unacceptable and financially cost me money and was not offered any restitution......i have emails that prove it More

My wife and I recently purchased a certified, preowned vehicle from these guys, and it was such a pleasant experience. Everyone we spoke with (particularly Omar), were really polite and helpful. We though vehicle from these guys, and it was such a pleasant experience. Everyone we spoke with (particularly Omar), were really polite and helpful. We thought buying a car might be stressful, but these guys took away all the hassle. We would give them more than 5 stars if we could! More

Last oil change on 2014chrysler300 the wrong oil filter installed and red dash light on and I did not want it started all they wanted was it moved so they could get back to work they took it to their servi installed and red dash light on and I did not want it started all they wanted was it moved so they could get back to work they took it to their service and mechanic could not find the problem they then drove it to Chrysler dealer and it had the wrong oil filter installed no apology or anything never should gone back but wife took it there and New employee squirted oil all over inside engine compartment while the rest of crew laughed out loud while he tried to clean it up sounds like a game to them Maybe they should hire people who take pride in their work More

Happy & Satisfied This was my 3rd purchase or lease from this dealer. This was by far the easiest & simplest. I was fully satisfied with the whole experience. I was ve This was my 3rd purchase or lease from this dealer. This was by far the easiest & simplest. I was fully satisfied with the whole experience. I was very happy with the help from Bryce Metcalf, the Sales Consultant as well as Kent Burrow who handled the financial end of it. They both went the extra mile to ensure that I was happy. A special thanks also to Ashton who found my vehicle and brought it in. An A+ job by all. You can expect this kind of treatment from this dealership! Thank you!! More

Failure to properly diagnose and repair my vehicle resulted in my being stranded at night along I-5 50 miles north of Sacramento. My engine in my Sienna van was destroyedand it was rendered fit only resulted in my being stranded at night along I-5 50 miles north of Sacramento. My engine in my Sienna van was destroyedand it was rendered fit only for auction. I am a senior citizen woman and I was very, very scared as I sat in the dark waiting for nearly 3 hours for a tow truck. This could all have been avoided if a simple, physical inspection of my vehicle had been done instead of running through the computer and driving it for 6 miles. More

We have been doing business with Wheeler Toyota since 1997, most recently purchasing a 2012 Tacoma today. Every time, we have had an excellent experience. As always, Kevin Newins provided great service 1997, most recently purchasing a 2012 Tacoma today. Every time, we have had an excellent experience. As always, Kevin Newins provided great service. He went to great lengths to find the exact truck we wanted. He is very knowledgable, but most importantly, he listens, he is always respectful and easy to work with. The same goes for Mike in Service, Seth in the Quick Oil Change shop and Jeff in the parts department. They are top notch and have always provided excellent customer service. More

Great car-buying experience. Sales staff were committed to making sure we got the vehicle that was right for us, to the point they let us take home vehicles to try-out before committing to buy. Entire buyi to making sure we got the vehicle that was right for us, to the point they let us take home vehicles to try-out before committing to buy. Entire buying experience was smooth, easy & FUN! Ended up with a great vehicle at a great price. No problems with the vehicle (purchased 1 year ago) or the entire transaction. Thanks, Wheeler! More