Granite Subaru - Service Center

We had a concern regarding a noise that was heard only after the 60,000 mile service performed by Granite Subaru. We brought the car in and they spent an hour trying to observe the sound, and checked ever after the 60,000 mile service performed by Granite Subaru. We brought the car in and they spent an hour trying to observe the sound, and checked everything they had done during the Forester's last visit. While they couldn't replicate the noise and couldn't find anything wrong, we left secure in the knowledge that Granite Subaru had worked diligently to listen our concerns and had a record of those concerns should anything arise in the future. We were very pleased with the attention and service and reassured that we had made the right choice in purchasing our car from Granite Subaru. More

Service people were pleasant. They kept me informed and let me know ahead what would be charged for each service. Service was performed quickly and well done. They kept me informed and let me know ahead what would be charged for each service. Service was performed quickly and well done. More

The service at Granite Subaru is always great, and this time was no exception. Jennifer Bisdin was the exemplar of top-notch customer service - extremely competent and professional, while also being person time was no exception. Jennifer Bisdin was the exemplar of top-notch customer service - extremely competent and professional, while also being personable and caring. She went the extra mile to get my car back to me by the time I desperately needed it. The entire experience was a pleasure. More

Jason kept in constant contact with me, via texts, and was polite and professional. The 2 gentlemen that were the car valets to pick up and drop off my car were very nice as well. The service is absolutel was polite and professional. The 2 gentlemen that were the car valets to pick up and drop off my car were very nice as well. The service is absolutely why we have purchased 3 new cars within the last 4+ years! More

The Service person came right out to my car when I pulled inside for my service appointment. He was very polite and walked me to the waiting area. I received text messages while they serviced my car and th inside for my service appointment. He was very polite and walked me to the waiting area. I received text messages while they serviced my car and this visit went very quick. The only reason I didn't give 5 stars was the waiting area had no shade for the sun which made it very bright and hot in the morning. More

Granite Subaru is the Best ! Buying process was painless and easy. They are competent and have integrity. Mike Blatus the Sales Manager and Thiago Barretto in Sales are professio Buying process was painless and easy. They are competent and have integrity. Mike Blatus the Sales Manager and Thiago Barretto in Sales are professional and efficient. I couldn’t have got a better deal anywhere else ! I highly recommend this dealership!! More

Smooth handoff to service representative Nicholas and accurate time estimate given and followed by update that work would be completed soon. accurate time estimate given and followed by update that work would be completed soon. More

Fantastic, as usual. Every oil change and other service at Granite Subaru is always top notch. Everyone is super attentive, hassle-free, very helpful. I was in and out wi Every oil change and other service at Granite Subaru is always top notch. Everyone is super attentive, hassle-free, very helpful. I was in and out without any issues, and Nicholas made sure to explain the service in detail and even helped me carry my stuff to the car. More

Jennifer was amazing service representative! She was very professional and very helpful along with being very friendly. The service department is a pleasure to work with. I highly recommend t She was very professional and very helpful along with being very friendly. The service department is a pleasure to work with. I highly recommend this dealership. More

Granite Subaru has got service maintenance down to ‘almost a pleasure.’ Scheduled a time, dropped off my Forester, a quick review, and off to the bright, spacious waiting room and my choice of self se ‘almost a pleasure.’ Scheduled a time, dropped off my Forester, a quick review, and off to the bright, spacious waiting room and my choice of self serve coffee. Today Roberto was there to answer any question and explained all the work that was done. 👍 In and out in an hour.😊 More