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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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October 05, 2024

Roberto has been amazing to work with. He followed up, communicated clearly, and took the time to make sure I understood my options. I've never worked with anyone better! More

by ERIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Granite Subaru responded

Erin, thanks for the great review! We love hearing from Roberto's many happy customers.

October 04, 2024

Great job once again! Awesome workers and a great facility. Front brake work done right the first time. Didnt earn a 5 star because price was expensive but they gave me a More

by DOUGIEV03052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra?
Oct 08, 2024 -

Granite Subaru responded

Doug, thanks for the nice review. Unfortunately parts have increased in price which is part of why this was higher than expected.

October 02, 2024

Great communication and car was ready when promised. No surprises. Roberto is great to work with More

by wbtwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thanks for the nice review. We will pass along your kind words to Roberto.

October 02, 2024

My car buying experience with Granite Subaru was fantastic from start to finish. Chase in Sales and Steve the sales manager were direct and easy to deal with. The buying process I use is somewhat di More

by jkole
Recommend Dealer
Yes
Employees Worked With
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the nice review. Chase does a great job for us and we love hearing from his happy customers.

October 02, 2024

Been to many dealerships and as always the experience with granite subaru has been great whether for maintenance purposes or the buying process itself. Ended up buying a another vehicle from here because More

by RAHUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 03, 2024 -

Granite Subaru responded

Thank you for the nice review.

October 02, 2024

Jennifer Bisson was great with communication. She took the time to explain everything that my vehicle needed. I was very impressed with her knowledge. More

by TLHULL94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the great review. We love hearing from Jennifers many happy customers. She does such an amazing job for us!

October 02, 2024

I I I I I I I I I I I I I I I I I I More

by MARFAB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the high rating!

October 01, 2024

People are very courteous and polite. Waiting area is very clean and well lit. Plenty of room to sit inside and outside. More

by lknight222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

September 30, 2024

Great customer service and the staff there are very friendly. They help you during your repair and make it easy to understand More

by JDERKRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Granite Subaru responded

Thank you for the nice review.

September 27, 2024

The worst customer experience I’ve ever had in my entire life. Do not use this dealership! More

by keithh9521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Angotti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Briggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Blatus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Odom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Granite Subaru responded

We are very sorry to hear about your experience. Your review and experience is in sharp contrast to the overwhelming majority of our customers and we would love to know what happened. Please reach out to us directly at 603-417-2382 or jbriggs@granitesubaru.com. Joe Briggs Service Director

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