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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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October 13, 2024

Staff is very efficient and friendly. Work was accomplished exactly as they stated upon arrival. This dealership is rated very highly in my opinion!! More

by BDAVIDSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Granite Subaru responded

Thank you for the great review.

October 12, 2024

They were polite and professional, and they finished the service work in a very reasonable time. They also went above and beyond by washing and vacuuming my car as they promised - which made me very happy. More

by hajjsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the gentleman's name at the Service Department.
Oct 15, 2024 -

Granite Subaru responded

Thank you for the nice review.

October 12, 2024

The service experience at Granite Subaru was excellent. Tim was great. He was professional, courteous and accommodating throughout the process. Thank you, Tim! I look forward to returning to your dealershi More

by MBACKLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Granite Subaru responded

Thank you for the great review. Tim does a great job for us and we love hearing from his happy customers.

October 11, 2024

Jennifer was helpful and flexible during the whole process and knowledgeable about the work being done. Tim worked on the car and when a issue arose the next day (not a workmanship issue) he worked o More

by P.ARGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Granite Subaru responded

Thank you for the great review.

October 11, 2024

The service at Granite Subaru is the best. It’s easy to make an appointment and they always check my car over to see what it needs. This last time they found a burned out taillight. Thank good More

by VBANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Granite Subaru responded

Thank you for the great review.

October 10, 2024

Botched tire rotation at scheduled maintenance ? Tire found deflated next a.m. to 10 psi This isn't the 1st time this has happened here More

by mattv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Granite Subaru responded

We are sorry to hear about you having a flat tire this morning. That is never good to walk outside to. We are also sorry to see that you felt the need to give us such a negative review while seemingly blaming us for the flat tire. We are more than happy to look at the tire with you to determine why it was flat and help you out. If somehow our technician caused it, we would take care of it. More than likely the tire picked up a nail or was punctured by something on the road while driving. If you have not had the tire inspected, please let us know. We would like to inspect it with you if you are open to it. Joe Briggs Service Director 603-417-2382

October 09, 2024

Excellent service and Roberto was very helpful talking me through everything that my car needed, and stuck to the quoted prices. I will definitely be going back there again! More

by n.t.bridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Granite Subaru responded

Thank you for the nice review. We love hearing from Roberto's many happy customers.

October 08, 2024

I recently bought my car in for service for a battery issue. I got an appointment right away, which I was really surprised. My maintenance Technician was extremely helpful to me. He kept me in the loop w More

by lisalisa550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Granite Subaru responded

Lisa, thanks for the nice review.

October 07, 2024

No problem with the service department. I thought I purchased a GOF and tire rotation package and found out that I only get oil changes for $995. I would have been better off paying as I we More

by dickdemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Koresky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kordian Kusnierz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Granite Subaru responded

Dick, thanks for the review and feedback. Actually you are saving over $1,000 on your oil changes by going the route of pre-paid maintenance. Let us know if you have any questions on this.

October 06, 2024

Great service. Customer focused. Gave me a complete assessment of my car needs and tied to warranty. More

by ALANRWEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Granite Subaru responded

Alan thank you for the great feedback.

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