Granite Subaru - Service Center

This was my first visit without my new Forester Wilderness and when I drove I was met by Jamie. She got all my information both from my online appointment and additional info she needed. She told m Wilderness and when I drove I was met by Jamie. She got all my information both from my online appointment and additional info she needed. She told me it would take an hour and asked if I was waiting. She escorted me to the Customer waiting area, told me what was available there. An hour later she reappeared with my bill, which conveniently was able to pay right there. She the escorted me directly outside where my car was waiting. She made this my best dealership visit ever. More

Excellant service and overall time spent waiting for the physical service on my car to be completed. Nice space to wait as well. physical service on my car to be completed. Nice space to wait as well. More

Granite Subaru has such a great service team, state of the art service facility and comfortable waiting area! the art service facility and comfortable waiting area! More

Granite Subaru was able to accommodate my need for a Saturday appointment. Jennifer carefully explained issues the technicians found with my car and was able to give me a loaner as the repairs would tak Saturday appointment. Jennifer carefully explained issues the technicians found with my car and was able to give me a loaner as the repairs would take a while. Great service! More

Granite Subaru--I'm going to sound like a broken record, but I love this dealership. Making appointments is easy, all the service reps are great, the ETA on work to be performed is pretty much spot on. I'm but I love this dealership. Making appointments is easy, all the service reps are great, the ETA on work to be performed is pretty much spot on. I'm kept informed of the work to be done and the work done has always been top notch. The facility is always clean and offers comfortable seating. I don't know...what's not to love? Thanks to the Brianna, Claire and Roberto and the technician who worked on my car. More

Very helpful and explained everything and even help me find the lug-nut key that was lost for a period of time. find the lug-nut key that was lost for a period of time. More

After getting 4 new tires at a tire center, I was told my front brakes were low and needed replacement. While my routine oil change and first tire rotation on my tires was occurring,Granite performed the mul front brakes were low and needed replacement. While my routine oil change and first tire rotation on my tires was occurring,Granite performed the multipoint safety inspection. voila, my front brakes are fine. I appreciate the honesty, feedback, communication, and approximate millimeters estimation of the pad wear. I am lucky to have an honest service dealership. I was thinking of being greedy and not sharing my latest encounter. But I believe others have the right to honest, competent reliable service too. The constant updates via text or phone are spot on. And BTW, they wash my car when I request that service. This dealership scrubs my Weather Tec floor mats too. More

Subaru is easy to work with and their facilities are clean and organized. Pleasant experience. clean and organized. Pleasant experience. More

Service was very good; I was informed about the service needed as well as cost. It was easy to provide the consent for service on line. needed as well as cost. It was easy to provide the consent for service on line. More

Timely and great service experience! Professional and friendly staff.who are Angels. I love my Subaru! Professional and friendly staff.who are Angels. I love my Subaru! More