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Granite Subaru - Service Center

Hudson, NH

4.8
2,609 Reviews

2,609 Reviews of Granite Subaru - Service Center

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November 03, 2023

While this was a good experience, the issue resolved was experienced for a year and I brought it in multiple times without resolution. I think more diligence is needed when the customer says it is an inter More

by SPIRAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Granite Subaru responded

Thank you for the review and feedback. Unfortunately when customers find intermittent issues, they are not easily replicated at the shop and therefore take time to be fixed. We're sorry with any frustration this caused you.

November 03, 2023

The mechanics diagnosed the problem and fixed it. No more rumbling noise. I always trust Subaru to maintain my Forester. More

by grlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Granite Subaru responded

Thanks for the great review. Glad we were able to fix the issue.

November 02, 2023

Was a good experience. Did work properly and in a timely manner. Tim was most helpful in his explanation of service cost and time frame to complete. More

by natly_rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Granite Subaru responded

Thanks for the great review and kind words.

November 01, 2023

Jason did a great job coordinating and communicating about my cars service. Another outstanding service experience with Granite Subaru. More

by whitakerjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Granite Subaru responded

Thank you for the great review. We love hearing from Jason's many happy service customers.

November 01, 2023

I have always been very satisfied with the service and love working with Jason Scharn! More

by KRAIGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Granite Subaru responded

Thank you for the great review. We will pass your kudos on to Jason

November 01, 2023

The service we received on our vehicle was great and prompt. This is the place should we encounter another service problem. More

by AJNATSIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Granite Subaru responded

Thank you for the kind review.

November 01, 2023

I actually dealt with Thiago Barreto and he was fantastic! I appreciated his time to show me all the features of my new car. Also, his boss, Mike Blatus was excellent as well. I appreciate them ver More

by MARK.MORESCHI
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago Barreto, Mike Blatus
Nov 02, 2023 -

Granite Subaru responded

Mark, thank you for the great review. Thiago and Mike do an amazing job for us and we love hearing from another happy customer.

October 31, 2023

Chase Griffin was an excellent sales man who helped me test drive and purchase my Forester. I was torn between the Forester and a Toyota RAV4 at a different dealership and Chase is part of the reason why More

by callummeredith85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Griffin
Oct 31, 2023 -

Granite Subaru responded

Thank you for the amazing review! You definitely chose wisely on the Forester and working with Chase, he does an amazing job for us. Congrats on your new Subaru Forester and we look forward to working with you again.

October 31, 2023

I 2wasn't there but they picked up my car and brought it back and I assume everything was done as they said. I was sick at the time, and appreciated the vallet service. More

by abfragala
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Granite Subaru responded

Thank you for the review. Our valet service is a big help, especially in situations like yours.

October 31, 2023

Service was fantastic! Sucks that I have write 15 words for this review. Make it more simplistic. More

by strattonpetrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Nov 02, 2023 -

Granite Subaru responded

Thank you for the feedback.

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