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Granite Subaru - Service Center

Hudson, NH

4.8
2,609 Reviews

2,609 Reviews of Granite Subaru - Service Center

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November 10, 2023

The employees at this dealership are very pleasant and helpful always smiling and will answer any question that you have. More

by LJS71756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Thank you for the kind words. Our staff is the best and treat every customer like family.

November 10, 2023

Jennifer and the dealership were wonderful. . They fixed the car and had it ready early for me because I had plans that could not be changed. Very happy with the experience. and the dealership More

by KAT1JUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Thanks for the great review. We love hearing from Jennifer's many happy customers.

November 10, 2023

The service department is top notch. Honest, knowledgeable, trustworthy and caring. I bring all my cars and tell everyone that will listen to go there More

by RALPH_EATON1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Ralph, we appreciate the great review and your recommendations.

November 10, 2023

Came in for quick fix on tire that had a nail in it. Happy with speed and price of quick tire plug work More

by Crosstrek Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Thanks for the great review and feedback.

November 09, 2023

Service here is always so smooth, attentive, and well explained. I appreciate the video clips and photos of any problem areas to help my understanding, and enjoy the friendly atmosphere here. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Rob, thanks for the great review and feedback.

November 09, 2023

Thank you Tim my service rep for leading me through my first scheduled service for our 2023 Forester. During the oil change and tire rotation, the technicians found all 4 tires were out of alignment. Than More

by Jack A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Jack, thanks for the great review. We're glad we were able to cover the alignment for you.

November 08, 2023

Service is also very good. Everyone is very friendly. It i's a great dealership More

by bettyanddale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Betty, thanks for the wonderful review and kind words.

November 08, 2023

I truly enjoy going to this dealership. Everyone I have met is friendly, knowledgeable and willing to go above and beyond. The customer service is fantastic! More

by libby.c.casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Granite Subaru responded

Libby, we pride ourselves on delivering the best cusotmer experience. Seems we hit our mark, thanks for the kind review.

November 06, 2023

The price was high for the service, but a lot of value there, we were just hoping this would be under $1,000 for service. More

by LZ NUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Granite Subaru responded

Thank you for the feedback. Sometimes service work takes time, parts etc so it can be costly. We do out best to keep our costs down as much as we can.

November 05, 2023

It is a great pleasure working with Jennifer, service advisor. Her explanations was straight forward and the stated available time of completion for the repair was on the mark. More

by PTAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Granite Subaru responded

Thank you for the nice review. We love hearing from Jennifer's many happy customers.

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