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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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January 02, 2024

They did a good job. Clearly communicated what they were going to do and how much it was going to cost and got it done when they said they would More

by Pickettms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Thank you for the great review and feedback. Out team does an exceptional job and we love to hear customers sing their praise.

January 01, 2024

The wait is accurate. The staff is always friendly, and they keep you informed of everything your car needs. More

by mjdouston
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Thanks for the kind words.

January 01, 2024

There was a small issue with the part being installed, and the dealership communicated with me very well and kept me informed. More

by D22CAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

We're so glad the communication was up to your standards. Thanks for the feedback.

December 29, 2023

Great customer service. The wait time was quick, and everyone was very friendly. Tim's explanations were concise and accurate. The waiting area is awesome. More

by flance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

December 29, 2023

Fast friendly service. They picked up our Outback at our house, and called with options for the repair, returned the car before nightfall, doing everything quickly and pro More

by PGT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names. All 4 people I dealt with were very friendly and helpful.
Jan 02, 2024 -

Granite Subaru responded

Thank you for the great review. Many customers find our valet pick up and drop off super convenient.

December 29, 2023

Roberto provided an EXTRAORDINARY Experience. He keeps customer informed through the whole repair process. As always the repair team did a great job with repair More

by WBARNES02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

We love hearing from Roberto's happy customers. We'll be sure to pass along your kudos.

December 28, 2023

I just purchased my first Subaru from granite Subaru. The transaction was seamless and the personnel friendly and helpful More

by leeannework
Recommend Dealer
Yes
Employees Worked With
Serge Orlov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Sarah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Thank you for your business and your wonderful review.

December 28, 2023

Good customer service friendly people and they tell you everything but it is in the car and stuff need to be done More

by FRANKYSANTOS617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Jan 02, 2024 -

Granite Subaru responded

Thanks for the nice review and kind words.

December 28, 2023

Friendly and efficient staff. Clear explanation of car issues and options to address. Clean, bright, and comfortable waiting area; love the coffee machine. More

by kelly91
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Kelly thanks for the nice review. Our new facility and amenities are the best!

December 28, 2023

Excellent service and fairly quick wait time for an oil change. Waiting area and restroom are clean and quiet More

by paulinesyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Granite Subaru responded

Pauline, thanks for the nice review and feedback.

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