Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

Sort by
January 06, 2024

My service representative was great. He kept me updated on the status of my service visit and insured I was comfortable. More

by tccc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Granite Subaru responded

We're so glad to hear you had a great visit. Thanks for letting us know.

January 05, 2024

They are on time and always fix any problems i have. They also provide options in different price ranges for items like tires, etc so you can select what you can afford. More

by erp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Granite Subaru responded

Thanks for the nice review. Our team does an outstanding job and we love hearing from happy customers.

January 05, 2024

Jason was helpful in making sure I got all the warranty coverage that was available to me to maintain my one-year old Crosstrek Sport. I enjoy that little car which is twice as fuel efficient as my last v More

by Jfbrown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Granite Subaru responded

Thanks for the nice review. You're going to LOVE the Crosstrek in the snow. See you on the slopes!

January 04, 2024

Really can;t give a true rating as I have not used the service dept. yet More

by hstjpgk
Recommend Dealer
Yes
Employees Worked With
Victor Yekelckik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Granite Subaru responded

Please feel free to update this once you use our service department. We're sure you'll be pleased.

January 04, 2024

People were nice but I paid 150 dollars for nothing to be resolved . My suv still run horrible. Noises , vibrated . I wouldn’t recommend a Subaru to anyone ! More

by JDEARBORN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 04, 2024 -

Granite Subaru responded

We're sorry that we were unable to duplicate your concerns. The technician tried very hard to find something that could be causing your concerns. He road tested your vehicle and inspected it on a lift. If you are open to it, we would love for you to bring it back so we can inspect it again. The most important component to this process is us being able to duplicate your concerns. You can take my shop manager on a road test and hopefully duplicate the concerns you have. There will be no charge for this. Please let me know if you would like to do this. Joe Briggs 603-417-2382 jbriggs@granitesubaru.com

January 04, 2024

Granite Subaru has provided me the best possible customer service I have ever had from an automotive service company. They exceeded my expectations and really made my day! With every point of contact, the co More

by KEYBOARD900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Jan 09, 2024 -

Granite Subaru responded

Wow, what a great review. We are humbled and honored to have exceeded your expectations.

January 03, 2024

Grand state Subaru has always shown my wife and I exceptional service and care towards our vehicle and us. More

by Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Granite Subaru responded

Santiago we are so flattered! Thank you for the kind words.

January 03, 2024

Everyone at Granite Subaru is so friendly and I know they all care for my vehicle just as much as I do. Roberto went above and beyond to help me fix an issue with my car and I am very pleased. More

by isabella_couto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacper Migalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kind words to Roberto.

January 03, 2024

Friendly and helpful staff. Comfortable waiting area. Loaner when additional work needed to be done. More

by averyadam87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Granite Subaru responded

Avery thank you for the nice review. Many customers appreciate our loaner cars and valet service.

January 02, 2024

Communication was great. There was a delay in the delivery of the starter motor my vehicle needed and the called and informed me that the vehicle would be ready two days late More

by ALLENHARDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Granite Subaru responded

Allen, thank you for the review and feedback.

...
39
...