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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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August 13, 2024

Brought Forrester in for 90000 mile service. They found additional issues that needed to be fixed. No pressure. Jason was awesome and very accommodating. The repairs took multiple days and I More

by gultrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Granite Subaru responded

Thank you for the nice review. We are glad you trust in us to help maintain your Forester. Jason will be happy to hear your kind review.

August 12, 2024

Super friendly, helpful and not pushy at all. Knowledgeable and cares for their customers. Quality customer service is hard to find these days. More

by creativejen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Granite Subaru responded

Thank you for the great review and kind words Jen. We pride ourselves on delivering the best service to our customers.

August 12, 2024

No issues with the people in service. Car is not at all what I expected. Would never purchase another Subaru. More

by CHARLIEHGGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Granite Subaru responded

Charlie, we are sorry to hear you are not happy with the product. If you'd like to come in we can chat about alternate solutions for you.

August 10, 2024

Jennifer was and is fabulous. Extremely friendly and very thorough! We absolutely loved working w/her while having our oil change and sticker taken care of. We also had a compl More

by rtower195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacper Migalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Orlov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We are very disapointed that Kacper is no longer w/your dealership! He was our salesperson when we purchased a new used 2020 Subaru Legacy and a brand new 2023 Forester (Touring) Kacper was outstanding and extremely knowledgeable and helpful!
Aug 13, 2024 -

Granite Subaru responded

Thank you for the great review. We will pass along your kudos to Jennifer.

August 09, 2024

Love the attention paid to their customers. As always the service was quick and well done and the communication and attention to detail were fantastic. More

by ALLENHARDER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Granite Subaru responded

Allen, thank you for the nice review.

August 07, 2024

Christopher Peek was my salesman and he was wonderful and professional! Very kind and courteous. More

by beachbumkare
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Granite Subaru responded

Thank you for the nice review. We love hearing from Christopher's many happy clients.

August 05, 2024

Execlent job as usual, work was done early and car was returned neat and clean. Thank you! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Briggs
Aug 06, 2024 -

Granite Subaru responded

Jerry, a clean car is a happy car! Thank you for the nice review.

August 05, 2024

Awesome service as always from the Granite Subaru team. Fair pricing and on-time service. Thanks More

by dah24842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Granite Subaru responded

Thank you for the nice words and review. We appreciate the feedback.

August 02, 2024

Cassie was awesome keeping me informed the whole time! I haven't had a bad experience at Granite! Will return again! More

by diane.p.dionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Aug 06, 2024 -

Granite Subaru responded

Diane, thank you for the great review and trust in our team.

August 01, 2024

Service was great. Cassandra kept me informed. I would recommend this dealer to anyone, and I will return for all my services More

by PATFALMOUTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Olsen
Aug 01, 2024 -

Granite Subaru responded

Pat, thank you for the great review. We will pass along your kudos to Cassandra.

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