Granite Subaru - Service Center

I love the service department but sales not so much I HATE THE CAR I GOT STUCK WITH AND WILL NEVER BUY FROM YOU AGAIN HATE THE CAR I GOT STUCK WITH AND WILL NEVER BUY FROM YOU AGAIN More

The service performed, oil change and tire rotation was done correctly. There is no issue with the skill of the technicians. The check in process took too long because though we bought the car there and done correctly. There is no issue with the skill of the technicians. The check in process took too long because though we bought the car there and had it serviced there prior, the service advisor could not find our car in the system. An oil change and tire rotation took more than 75 minutes. Comparable service at Valvoline takes less than 1/2 that time. The practice of having service advisors come into the waiting room to tell customers that they have discovered other issues with the car (in front of other customers) is not a service, it feels like a high pressure upsell. Finally, the price of the service is higher than at other vendors. I had a $25 gift card from Subaru and that brought the price back in range. That gift card is the reason I brought the car in. Would I recommend the dealership? Yes, for something that absolutely required Subaru trained technicians. For routine maintenance? No, there are much cheaper and more convenient alternatives. More

I am so pleased with the service I had recently. Time was of the essence and Jennifer helped make it happen! Dave was an awesome mechanic who gave it his all to get the car done on time. I highly Time was of the essence and Jennifer helped make it happen! Dave was an awesome mechanic who gave it his all to get the car done on time. I highly recommend Granite State Subaru. More

Pleasant professional staff who are responsive to caring for my vehicle to make sure I am safe driving it! for my vehicle to make sure I am safe driving it! More

Tim Prevett and the service went above and beyond. I'm happy with the service that I receive. I'm happy with the service that I receive. More

I am always pleased with my experience at Granite Subaru. Although my car needed extra work, they were quick to arrange for a loaner, so I was not inconvenienced at all. Although my car needed extra work, they were quick to arrange for a loaner, so I was not inconvenienced at all. More

The staff is friendly and helpful, they all get the job done without any drama!! done without any drama!! More

Roberto was great. He kept me informed and answered all my questions. The wait time was fine. Happy customer He kept me informed and answered all my questions. The wait time was fine. Happy customer More

Tim was helpful and all around an amazing help. I would recommend anyone gets service done here. I would recommend anyone gets service done here. More

Tim and the service department are always so communicative. I'm always happy with the service that I receive. My 2018 outback is running like new. Thank you communicative. I'm always happy with the service that I receive. My 2018 outback is running like new. Thank you More