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Granite Subaru

Hudson, NH

4.8
3,841 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,841 reviews

November 05, 2024

Just bought a new car and the experience was great. But took 5 hours for a 2 hour service appointment for a hitch to be put on. Inexcusable. More

by ljapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Granite Subaru responded

We are very sorry to have disappointed you. Installing a hitch on your vehicle is a half day process and that is what we had it scheduled for. We had a loaner vehicle ready for you just for that reason. If you are open to it, please reach out to me directly at 603-417-2382 or jbriggs@granitesubaru.com. I would love to discuss this with you further. Joe Briggs Service Director

November 05, 2024

Their sales team and service department are always friendly and pleasant to work with. They listened to what I wanted and came up with several options to choose from and stay within my budget. More

by pierzynskijan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Griffin
Nov 07, 2024 -

Granite Subaru responded

Thank you for the great review and feedback. Our teams pride themselves on delivering exceptional service.

November 04, 2024

Excellent service and took care of all of it end to end. Time estimates also was to the point. More

by pbobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Granite Subaru responded

Thank you for the nice review.

November 04, 2024

The staff were peasant, friendly, non-pushy. Pricing was reasonable. I enjoyed the Complimentary wash and vacuum. More

by carolee.stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 04, 2024 -

Granite Subaru responded

Carolee, thanks for the nice review. Many customers appreciate our amenities and the bonus of the wash and vacuum.

November 03, 2024

Purchased a used Hyundai from Thiago Barretto. Very professional and easy to deal with. Not your typical "used car salesman." Very attentive and courteous. Very smooth transaction which made purc More

by berg2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
Nov 04, 2024 -

Granite Subaru responded

Thanks for the great review.

November 02, 2024

Granite Subaru is the only place I trust when it comes to my car. Service here is awesome! More

by rhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Granite Subaru responded

Rhea, thanks for your trust in us, and the great review.

November 02, 2024

Always very satisfied with the service at Granite Subaru. At this point I am comfortable with all the people I have worked with. Jen has been very good. Having the extended warrantee has been very helpful More

by nancybissell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Granite Subaru responded

Nancy, thank you for the nice review. We will pass along your kind words to Jen.

November 01, 2024

Very good customer service. When it became clear that service would take several hours, I was given a loaner for the night. Very appreciated. More

by CONNOLLY.NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 04, 2024 -

Granite Subaru responded

Nancy, thanks for the nice review. We have so many options from loaners to valet pick up and drop off service, we make servicing easy!

November 01, 2024

They will never, ever stop hounding you for a review. Y’all couldn’t even figure out what was wrong with my car— so here’s a one star for your annoying xxxxxxxx. More

by DEVINMITCHELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Granite Subaru responded

We are really sorry to hear about your experience and that we couldn’t resolve the issue with your car. It sounds like there’s more to this, and your feedback is important to us. I’d like to help make things right. If you’re open to it, please reach out directly so we can discuss this further. 603-417-2382 or jbriggs@granitesubaru.com

November 01, 2024

I brought my car in for a couple things. Turns out it needed a lot more. Communication was friendly and they worked with me to before doing anything. A+ customer service More

by brian.ross51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Jordan
Nov 04, 2024 -

Granite Subaru responded

Brian, thanks for the nice review and feedback.

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