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Granite Subaru

Hudson, NH

Overview
Employees
Reviews
Vehicles
4.8
3,840 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,840 reviews

November 13, 2024

The first time I scheduled a warranty service I was told I would have to leave my car at the dealership for 2-3 weeks before the work could be done. The second time, the work was done in 2 days. More

by RAYPALMER
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Granite Subaru responded

Ray we apologize for any inconvenience this may have caused. Sometimes with warranty work we have to wait on parts or other items which delays the completion. We appreciate your understanding with this and we're glad we were able to get this handled for you.

November 13, 2024

Nick was very helpful, and had no problems splitting out my visit when parts weren't available for a portion of it. More

by danmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Flores
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Nov 14, 2024 -

Granite Subaru responded

Dan, thank you for the nice review and feedback.

November 13, 2024

The Roberto was great and love the valet service. Print out of service was very informative and the pictures helped to understand the issues with the car. More

by LRCRJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Granite Subaru responded

Thank you for the great review and feedback.

November 13, 2024

Tim in the Service Department is always great to work with and he is very informative. More

by bferreira2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Granite Subaru responded

Thanks for the nice review. Tim does an excellent job for us and we love hearing from his many satisfied customers!

November 08, 2024

Granite Subaru seems to always go above and beyond my expectations. Timely, efficient, courteous, clean, and hospitality is great! Also, very comfortable waiting room. More

by donganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Uliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Granite Subaru responded

Thank you for the feedback. Based on the one star rating we were concerned because that usually means there was an issue. It seems like your visit was great, which usually means a 5 star review. Please let us know if there were any issues we need to address.

Nov 12, 2024 -

donganz responded

That was obviously in error. I have corrected it ! It should have been 5 stars. You folks are the best !

November 08, 2024

Great sales guy! !! And great with customers, no pressure and was able to have great conversation More

by ericwilkinson121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiago Barreto
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Nov 12, 2024 -

Granite Subaru responded

Eric, we're so glad you had a great visit. Thanks for the feedback!

November 07, 2024

The service report was very illustrative, and Nick was excellent explaining everything. My car drives like a million bucks now. More

by CHC01886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Flores
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Nov 12, 2024 -

Granite Subaru responded

That's why we're here...to keep people on the road and happy! Thank you for the nice review and feedback.

November 07, 2024

They did the work that I brought the car in for in a timely matter. Nick also stayed in touch with me while they had my car. More

by mas1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Flores 5 stars
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Nov 12, 2024 -

Granite Subaru responded

Thank you for the nice review. We will pass along your kudos to Nick.

November 06, 2024

We had an amazing experience with Granite Subaru! !! No hassle. Fast friendly service and answered all of our questions! More

by grotonkellys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kordian Kusnierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

November 05, 2024

Just bought a new car and the experience was great. But took 5 hours for a 2 hour service appointment for a hitch to be put on. Inexcusable. More

by ljapgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Granite Subaru responded

We are very sorry to have disappointed you. Installing a hitch on your vehicle is a half day process and that is what we had it scheduled for. We had a loaner vehicle ready for you just for that reason. If you are open to it, please reach out to me directly at 603-417-2382 or jbriggs@granitesubaru.com. I would love to discuss this with you further. Joe Briggs Service Director

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