Granite Subaru

Exceptional dealer with superb customer service! I recommend Granite Subaru. They recently serviced our 2023 Outback. Communication was seamless, and we even got a loaner car. I recommend Granite Subaru. They recently serviced our 2023 Outback. Communication was seamless, and we even got a loaner car. More

They were respectful and immediately helpful when there was an issue with the work they did on my car. was an issue with the work they did on my car. More

We had a concern regarding a noise that was heard only after the 60,000 mile service performed by Granite Subaru. We brought the car in and they spent an hour trying to observe the sound, and checked ever after the 60,000 mile service performed by Granite Subaru. We brought the car in and they spent an hour trying to observe the sound, and checked everything they had done during the Forester's last visit. While they couldn't replicate the noise and couldn't find anything wrong, we left secure in the knowledge that Granite Subaru had worked diligently to listen our concerns and had a record of those concerns should anything arise in the future. We were very pleased with the attention and service and reassured that we had made the right choice in purchasing our car from Granite Subaru. More

Service people were pleasant. They kept me informed and let me know ahead what would be charged for each service. Service was performed quickly and well done. They kept me informed and let me know ahead what would be charged for each service. Service was performed quickly and well done. More

The service at Granite Subaru is always great, and this time was no exception. Jennifer Bisdin was the exemplar of top-notch customer service - extremely competent and professional, while also being person time was no exception. Jennifer Bisdin was the exemplar of top-notch customer service - extremely competent and professional, while also being personable and caring. She went the extra mile to get my car back to me by the time I desperately needed it. The entire experience was a pleasure. More

Jason kept in constant contact with me, via texts, and was polite and professional. The 2 gentlemen that were the car valets to pick up and drop off my car were very nice as well. The service is absolutel was polite and professional. The 2 gentlemen that were the car valets to pick up and drop off my car were very nice as well. The service is absolutely why we have purchased 3 new cars within the last 4+ years! More

The Service person came right out to my car when I pulled inside for my service appointment. He was very polite and walked me to the waiting area. I received text messages while they serviced my car and th inside for my service appointment. He was very polite and walked me to the waiting area. I received text messages while they serviced my car and this visit went very quick. The only reason I didn't give 5 stars was the waiting area had no shade for the sun which made it very bright and hot in the morning. More

Smooth handoff to service representative Nicholas and accurate time estimate given and followed by update that work would be completed soon. accurate time estimate given and followed by update that work would be completed soon. More

Fantastic, as usual. Every oil change and other service at Granite Subaru is always top notch. Everyone is super attentive, hassle-free, very helpful. I was in and out wi Every oil change and other service at Granite Subaru is always top notch. Everyone is super attentive, hassle-free, very helpful. I was in and out without any issues, and Nicholas made sure to explain the service in detail and even helped me carry my stuff to the car. More