Granite Subaru

The service performed, oil change and tire rotation was done correctly. There is no issue with the skill of the technicians. The check in process took too long because though we bought the car there and done correctly. There is no issue with the skill of the technicians. The check in process took too long because though we bought the car there and had it serviced there prior, the service advisor could not find our car in the system. An oil change and tire rotation took more than 75 minutes. Comparable service at Valvoline takes less than 1/2 that time. The practice of having service advisors come into the waiting room to tell customers that they have discovered other issues with the car (in front of other customers) is not a service, it feels like a high pressure upsell. Finally, the price of the service is higher than at other vendors. I had a $25 gift card from Subaru and that brought the price back in range. That gift card is the reason I brought the car in. Would I recommend the dealership? Yes, for something that absolutely required Subaru trained technicians. For routine maintenance? No, there are much cheaper and more convenient alternatives. More

I love the service department but sales not so much I HATE THE CAR I GOT STUCK WITH AND WILL NEVER BUY FROM YOU AGAIN HATE THE CAR I GOT STUCK WITH AND WILL NEVER BUY FROM YOU AGAIN More

Absolutely fantastic experience from start to finish. I stopped by to just see what they might have for inventory for a pre owned Subaru Ascent. Someone had just turned in her car and it was a 2020 in m I stopped by to just see what they might have for inventory for a pre owned Subaru Ascent. Someone had just turned in her car and it was a 2020 in mint condition with 30,265 miles on it. It is a limited and is perfect for us. Fozi Hader showed the car to me Friday and I brought my husband back today. We were done with the transaction in 2 hours and I drove my new car home today. Steve Augusta was terrific at explaining the financial stuff to us, guiding us through it all with patience and humor. Not once, through the entire visit Friday and Saturday, did we feel any type of pressure. It was THE BEST car purchase experience have made in several decades. AND, we got an awesome deal. We are so happy with our beautiful Subaru Ascent❤️ Thank you to everyone at Granite Subaru! More

I am so pleased with the service I had recently. Time was of the essence and Jennifer helped make it happen! Dave was an awesome mechanic who gave it his all to get the car done on time. I highly Time was of the essence and Jennifer helped make it happen! Dave was an awesome mechanic who gave it his all to get the car done on time. I highly recommend Granite State Subaru. More

Fantastic staff. Very professional. Granite Subaru has gained a customer for life. Josh Jordan treated me right. Very professional. Granite Subaru has gained a customer for life. Josh Jordan treated me right. More

Pleasant professional staff who are responsive to caring for my vehicle to make sure I am safe driving it! for my vehicle to make sure I am safe driving it! More

Jeremy was an absolute pleasure to work with. Friendly, knowledgeable, and courteous. He had our best interest in sight, and that made the entire buying experience so much better. We felt like he Friendly, knowledgeable, and courteous. He had our best interest in sight, and that made the entire buying experience so much better. We felt like he heard us and respected us. We are very happy with our entire experience and so glad we have a great new car. More

Very easy from start to finish. Hannah was great to work with before I even walked in the door, and Jeremy was top notch. Would recommend this dealership to anyone. Hannah was great to work with before I even walked in the door, and Jeremy was top notch. Would recommend this dealership to anyone. More

Tim Prevett and the service went above and beyond. I'm happy with the service that I receive. I'm happy with the service that I receive. More

I am always pleased with my experience at Granite Subaru. Although my car needed extra work, they were quick to arrange for a loaner, so I was not inconvenienced at all. Although my car needed extra work, they were quick to arrange for a loaner, so I was not inconvenienced at all. More