Granite Subaru

Jenn gave exceptional customer service. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. She was very friendly and approachable. Her smiling was super welcoming. Going forward I will only try to book my appointments when she is working. More

Good trade in calue, and grate service from Josh and team! Happy with my new car. team! Happy with my new car. More

This rating is not for the dealership but for Subaru itself. I brought my 2019 Outback into Granite State because it had a parasitic draw on the battery which Subaru knows about and there is actually a itself. I brought my 2019 Outback into Granite State because it had a parasitic draw on the battery which Subaru knows about and there is actually a class action suit against them for this issue. I looked on the computer about this issue on Subaru forum sites and this issue is very well known and most people on the site said take it to a dealer and they will blame the battery and that's exactly what Granite State did per Subarus guidelines. It's a three-year replacement battery seven months old I took it to where I bought it they checked it and it was above the specs of what the battery was rated for. Granite State after testing my battery with their equipment said it was no good and they wanted to sell me a battery for $380 to be able to continue the parasitic draw test. Explained this to the Service rep that it was just tested and it is a good battery but he said there was nothing he could do they were bound by Subarus guidelines and their equipment said it was no good and unless I spend the $380 for one of their batteries there was nothing more that they could do. I told him I found this unacceptable. Again this reading is not against Granite State Subaru they were only following Subarus guidelines for this issue that they know about and could fix. So this rating is against Subaru its self. More

Had a great leasing experience at Granite Subaru. Jackie in sales was wonderful. Straight forward financing, will recommend to others Jackie in sales was wonderful. Straight forward financing, will recommend to others More

Kordian was personable and the dealership itself was clean and quiet. No issues with any aspect that we dealt with. clean and quiet. No issues with any aspect that we dealt with. More

Roberto is great to work with. Always prepared and even ahead of the visit at hand. He keeps me on track. No surprises. The vehicle is 10 years old now. Yes, time to consider Always prepared and even ahead of the visit at hand. He keeps me on track. No surprises. The vehicle is 10 years old now. Yes, time to consider a new one. Roberto is a 5-star representative of Granite State Subaru. More

Very chill dealership very welcoming, was treated very well and will come again. Thanks Jason well and will come again. Thanks Jason More

I will only ever go to this dealership for my cars needs! I've had the best experience here! I've had the best experience here! More

Chase made the process of buying a pre-owned vehicle very easy. He was very knowledgeable and listened to what our needs and wants were. We are very happy with our experience and new vehicle! easy. He was very knowledgeable and listened to what our needs and wants were. We are very happy with our experience and new vehicle! More