Granite Hyundai - Service Center

They delivered what I was asking them to do. It took over an hour what was kind of longer than I was expecting but it was a lot of people there ,) customers) It took over an hour what was kind of longer than I was expecting but it was a lot of people there ,) customers) More

It started with Josh trying to find a screw to a broken part that was on order. The screw actually comes with the part. Which is the knob on the drivers seat. This took 90 minutes unsuccessfully. When I br part that was on order. The screw actually comes with the part. Which is the knob on the drivers seat. This took 90 minutes unsuccessfully. When I brought the car back in when the part came in Tony took care of it and knew exactly what to do in a timely way. More

Service was prompt. Sales floor was welcoming and staff was friendly Glad that this is my 'home' dealership Sales floor was welcoming and staff was friendly Glad that this is my 'home' dealership More

Good experience. However, they should honor coupons from the previous owner of the dealership. Bad PR move for the new owners. However, they should honor coupons from the previous owner of the dealership. Bad PR move for the new owners. More

Employees seem happy with the change in ownership. Service was fine, but they forgot to reset my service alert and changed me for service i had already paid for. My refund was easy to obtain and the Service was fine, but they forgot to reset my service alert and changed me for service i had already paid for. My refund was easy to obtain and the staff was very helpful. More

It's great having Tom back and getting the service we are used to Honest and reputable used to Honest and reputable More

Happy with my service experience at Granite Hyundai. Appreciate the availability of the shuttle service. Appreciate the availability of the shuttle service. More

A couple of items: 1) you forgot to put my air filter in so I have to plan and get there to put it back. 2) you used to wash my car. Do you no longer do that? 3) I used to get a print out of inspection inf so I have to plan and get there to put it back. 2) you used to wash my car. Do you no longer do that? 3) I used to get a print out of inspection information such as brake pads/tire treads etc. More

I think Thomas Danforth is an exceptional service adviser. Very friendly,curtious and professional.He is always upfront and knowledgeable. adviser. Very friendly,curtious and professional.He is always upfront and knowledgeable. More

Better service than before the appoint took longer then usual for an oil change but all worked out usual for an oil change but all worked out More