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Grand Subaru - Service Center

Bensenville, IL

5.0
50 Reviews

50 Reviews of Grand Subaru - Service Center

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October 04, 2024

Great customer service and professional environment all around. My car was repaired on time, and the rental vehicle worked great. I’ve been coming to this location for 9+ years. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karolina
October 01, 2024

Top notch service department many thanks to Joe Bednarek always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Woul More

by Dennisbrown93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Excellent dealership, service sales finance. All great to work with. Joe in service and Nealy in sales are the best of the best. More

by John the Landscaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drouin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

It was very good to get in for an oil change and tire rotation and not wait forever. The staff at Grand Subaru are very nice people to work with . More

by jersylko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Oberski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

We've purchased and serviced now three Subarus with Grand. We love dealing with them. We purchased our most recent car in July 2022 and were pleased with the process of trading in our two older Subar More

by Jane M
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Good communication to prioritize which repairs were needed now and which could wait. Car was ready earlier than original schedule. More

by JBRADY6841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Conrad in the Grand Subaru service department has done outstanding work ever since I brought my BRZ home from out of state. Knowledgeable, courteous, and highly responsive, Conrad has helped me research More

by StillSmiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Grand Subraru service department has always treated us great when we've come in for our maintenance. Most of all Conrad Swiatkowski. He treats us professionally with great customer service each and every More

by weakness33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Grand Subaru is a well oiled machine. Their personnel are friendly & professional. Service Drive Manager, Conrad Swiatkowski goes out of his way to assist me & make sure I'm satisfied at More

by ltb127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Conrad is so knowledgeable and kind in showing me the answers to my”stupid” questions. He is professional and has a great sense of humor. Thank you Conrad for being with Grand. More

by Leeaclarbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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