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Grand Subaru - Service Center

Bensenville, IL

5.0
57 Reviews

57 Reviews of Grand Subaru - Service Center

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July 21, 2025

7-18-25 took my Subaru Forrester for Zurich Exterior interior service. Great job! Special thanks to Greg Janik- Service Dept for explaining coverage details on a recently renewed Zurich Windshield and Z More

by urlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Janik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great people, great service from the service department. Will definitely be going back for my Outback service More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Janik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Oberski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Service department is great— very friendly and they don’t hard sell you on services. I have been getting my Subarus serviced here for over 13 years now and am impressed with the consistent quality and pricin More

by ibbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I defected from another dealer and tried Grand’s Service department, and it was a much more pleasant experience. Joe called me several times to keep me updated and it was even done early! Will defini More

by valorphase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Service is good. Prices considering it’s a dealership are reasonable. Everyone is very nice. Greg is very helpful not only with me but as I witnessed, with other cust More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Janik
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Joe is an excellent service advisor. He meticulously reviews my requested services, incorporating necessary maintenance based on mileage. He provides clear and concise explanations of an More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Jeff is the only sales person we would deal with at Grand Ave Subaru he’s fantastic! More

by edwardchisholm3771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Hassan
October 04, 2024

Great customer service and professional environment all around. My car was repaired on time, and the rental vehicle worked great. I’ve been coming to this location for 9+ years. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karolina
October 01, 2024

Top notch service department many thanks to Joe Bednarek always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Woul More

by Dennisbrown93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Excellent dealership, service sales finance. All great to work with. Joe in service and Nealy in sales are the best of the best. More

by John the Landscaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Drouin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bednarek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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